P2 Blackview Freezing

Kenshin
Posts: 2
Joined: Thu Mar 30, 2017 8:22 pm

P2 Blackview Freezing

Postby Kenshin » Thu Mar 30, 2017 8:31 pm

Hello,

As you ask me on private message on facebook, my wife bought this phone for working (physiothérapist) lot of use so.

But she has got a big problem, the phone Freeze also during several minutes.
You can't do anything even pressing the start button.
If restard alone and work normally after.

Last thing is it normal that all the widgets, icons are in gold and no in regular color.

Within this problems the P2 is a good phone, perharps a little more quality for pictures the colors are bland (not so bright and shiny)


Do you think you will do a update like for the Bv6000 ?

Can you help her to resolve this problem it's really embarassing.

Best Regards


Nicolas

blackview_admin
Posts: 3197
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: P2 Blackview Freezing

Postby blackview_admin » Fri Mar 31, 2017 1:25 am

Hi Nicolas,thanks for getting in touch.
1. Before the problem happens, did she do some operation or download some app on the phone?
2. As for the picture quality, can you please try to set the camera to focus well?
3. Currently we don't have the plan for P2 update.

Kenshin
Posts: 2
Joined: Thu Mar 30, 2017 8:22 pm

Re: P2 Blackview Freezing

Postby Kenshin » Fri Mar 31, 2017 8:30 am

Hello

She has installed pinterest, strava app, Trip Advisor, Garmin connect, youtube, nikonimagespace, that's it.

Ok i will check the focus for the pictures.

For the update do yu think you will do one in the future ?

Thanks

blackview_admin
Posts: 3197
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: P2 Blackview Freezing

Postby blackview_admin » Tue Apr 11, 2017 1:36 am

Kenshin wrote:Hello

She has installed pinterest, strava app, Trip Advisor, Garmin connect, youtube, nikonimagespace, that's it.

Ok i will check the focus for the pictures.

For the update do yu think you will do one in the future ?

Thanks

Yes, we are planning to upgrade Android 7.0 for p2, will post this information on forum.


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