the main microphone does not work

ipoluhin
Posts: 14
Joined: Fri Jun 09, 2017 12:56 am

the main microphone does not work

Postby ipoluhin » Tue Jun 13, 2017 2:09 pm

Hello.

For incoming and outgoing calls, the main microphone does not work. That is, I hear the interlocutor, but he does not exist. It also does not work for voice search.

The microphone works in hands-free mode and with audio or video recording.

In what there can be a reason and how to solve this problem? Thank you!

ipoluhin
Posts: 14
Joined: Fri Jun 09, 2017 12:56 am

Re: the main microphone does not work

Postby ipoluhin » Tue Jun 13, 2017 9:29 pm

The problem is not critical. But very uncomfortable - you always need to keep a headset nearby :(

Marino
Posts: 8
Joined: Tue Jun 13, 2017 9:34 pm

Re: the main microphone does not work

Postby Marino » Tue Jun 13, 2017 9:37 pm

P2lite problemi microfono non si sente si può avere aggiornamento firmware

Dongermon
Posts: 150
Joined: Thu Apr 06, 2017 6:48 pm

Re: the main microphone does not work

Postby Dongermon » Tue Jun 13, 2017 10:11 pm

ipoluhin wrote:Hello.

For incoming and outgoing calls, the main microphone does not work. That is, I hear the interlocutor, but he does not exist. It also does not work for voice search.

The microphone works in hands-free mode and with audio or video recording.

In what there can be a reason and how to solve this problem? Thank you!


What build number?
when did this occur?
Did you do anything beforehand that might have cause this issue?

ipoluhin
Posts: 14
Joined: Fri Jun 09, 2017 12:56 am

Re: the main microphone does not work

Postby ipoluhin » Wed Jun 14, 2017 4:45 am

I found the problem right after receiving the device - at the first call.

Build number P2_Blackview_20170307 - the last official.

Re-flashing the same assembly did not fix the problem

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: the main microphone does not work

Postby blackview_admin » Wed Jun 14, 2017 7:39 am

ipoluhin wrote:I found the problem right after receiving the device - at the first call.

Build number P2_Blackview_20170307 - the last official.

Re-flashing the same assembly did not fix the problem


Hello, for the microphone problem, please contact the online reseller to get repaired or replacement.

ipoluhin
Posts: 14
Joined: Fri Jun 09, 2017 12:56 am

Re: the main microphone does not work

Postby ipoluhin » Wed Jun 14, 2017 4:40 pm

Someone met with this problem. Someone did not meet. What is the reason for this? Can a replacement board with a microphone help?

ipoluhin
Posts: 14
Joined: Fri Jun 09, 2017 12:56 am

Re: the main microphone does not work

Postby ipoluhin » Sat Jun 17, 2017 5:24 am

ipoluhin wrote:Someone met with this problem. Someone did not meet. What is the reason for this? Can a replacement board with a microphone help?

?

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: the main microphone does not work

Postby blackview_admin » Wed Jun 21, 2017 6:29 am

"Start the phone into recovery:
- Press Power and Volume up together for around 10 Seconds
- When the open android is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select ""reboot system now"""

If still can not fix it, please let us know.

ipoluhin
Posts: 14
Joined: Fri Jun 09, 2017 12:56 am

Re: the main microphone does not work

Postby ipoluhin » Sat Jun 24, 2017 9:52 am

Hello.
Did everything as recommended. The microphone is not earned


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