Problem with front camera

adesaid
Posts: 5
Joined: Tue Mar 28, 2017 9:49 am

Problem with front camera

Postby adesaid » Tue Mar 28, 2017 9:56 am

Hello I am the happy owner since a few days of p2 but unfortunately I meet a problem with the video visio with the applications such as skype, Facebook messenger and whatsapp my interlocutor does not see me video every black while in mode photo takes a selfie no problem the back camera OK but it is the one front I do not know in what is of this problem have already met him to you and what is the solution thanks to all to help me

blackview_admin
Posts: 2253
Joined: Mon Aug 17, 2015 3:30 am
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Re: Problem with front camera

Postby blackview_admin » Wed Mar 29, 2017 1:34 am

Hi friend, can you please tell your location and send the video or picture for reference? Thanks very much.

adesaid
Posts: 5
Joined: Tue Mar 28, 2017 9:49 am

Re: Problem with front camera

Postby adesaid » Wed Mar 29, 2017 11:44 am

Hello i live in france.

adesaid
Posts: 5
Joined: Tue Mar 28, 2017 9:49 am

Re: Problem with front camera

Postby adesaid » Wed Mar 29, 2017 3:14 pm

blackview_admin wrote:Hi friend, can you please tell your location and send the video or picture for reference? Thanks very much.

Hello my friend I live in France and here is in the link to view the video which shows the problem:
https://youtu.be/ulTo3drRRfk
Can give me yourselves a correction or tell me when there will be an update of the system
thanks


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