Blackview User Forum

 
ren1964
Topic Author
Posts: 1
Joined: Wed Mar 29, 2017 6:45 am

Malware detected on Blackview R6 by Malwarebytes

Wed Mar 29, 2017 6:55 am

Hi
My R6 has a malware in system that cannot be removed.
I tryied also a cache wipe and factory reset but without positive results.
Please give me a solution.
Here is the video
https://youtu.be/xxAqE65lCEs
Thanks in advance for your replay
 
blackview_admin
Posts: 5341
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Malware detected on Blackview R6 by Malwarebytes

Mon Apr 10, 2017 6:03 am

Hi, we will help to solve your problem at our side, the malware will disappear soon, please don't worry.
 
ilia teneishvili
Posts: 2
Joined: Wed Jun 07, 2017 9:39 am

Re: Malware detected on Blackview R6 by Malwarebytes

Wed Jun 07, 2017 9:44 am

Hi,
I have the same problem on my Blackview R6, Please help
 
ilia teneishvili
Posts: 2
Joined: Wed Jun 07, 2017 9:39 am

Re: Malware detected on Blackview R6 by Malwarebytes

Wed Jun 07, 2017 9:45 am

Hi,
I have the same problem on my Blackview R6, Please help
 
blackview_admin
Posts: 5341
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Malware detected on Blackview R6 by Malwarebytes

Thu Jun 15, 2017 6:09 am

Please send us the wireless screenshot to solve this problem. And also tell us what is the malware, picture of the malware will be better.
Follow the below step to get the wireless screenshot.
Settings--about device--wireless update
QQ图片20170512155950.png
QQ图片20170512155950.png (368.95 KiB) Viewed 1139 times

Like the below screenshot.
malware.2.jpg
malware.2.jpg (64.83 KiB) Viewed 1139 times

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