Malware detected on Blackview R6 by Malwarebytes

ren1964
Posts: 1
Joined: Wed Mar 29, 2017 6:45 am

Malware detected on Blackview R6 by Malwarebytes

Postby ren1964 » Wed Mar 29, 2017 6:55 am

Hi
My R6 has a malware in system that cannot be removed.
I tryied also a cache wipe and factory reset but without positive results.
Please give me a solution.
Here is the video
https://youtu.be/xxAqE65lCEs
Thanks in advance for your replay

blackview_admin
Posts: 2253
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Malware detected on Blackview R6 by Malwarebytes

Postby blackview_admin » Mon Apr 10, 2017 6:03 am

Hi, we will help to solve your problem at our side, the malware will disappear soon, please don't worry.

ilia teneishvili
Posts: 2
Joined: Wed Jun 07, 2017 9:39 am

Re: Malware detected on Blackview R6 by Malwarebytes

Postby ilia teneishvili » Wed Jun 07, 2017 9:44 am

Hi,
I have the same problem on my Blackview R6, Please help

ilia teneishvili
Posts: 2
Joined: Wed Jun 07, 2017 9:39 am

Re: Malware detected on Blackview R6 by Malwarebytes

Postby ilia teneishvili » Wed Jun 07, 2017 9:45 am

Hi,
I have the same problem on my Blackview R6, Please help

blackview_admin
Posts: 2253
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Malware detected on Blackview R6 by Malwarebytes

Postby blackview_admin » Thu Jun 15, 2017 6:09 am

Please send us the wireless screenshot to solve this problem. And also tell us what is the malware, picture of the malware will be better.
Follow the below step to get the wireless screenshot.
Settings--about device--wireless update
QQ图片20170512155950.png

Like the below screenshot.
malware.2.jpg


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