E7 remove X icon missing ?

[e7user]

It is impossible to remove an icon from home page because " Remove X " choice doesn't appear when you touch & hold an icon on the home page. Only "information" and "uninstall icon" appear at the bottom of the home page ?

How to get the "Remove X" choice at the bottom left of the home page ?

[blackview_admin]

Hi,

The icon for preloaded apps in the phone can not be removed.

[e7user]

Hi

Thanks for your reply.
Ok for preloaded applications but the problem is the same for added applications loaded from the playstore ?

regards

[blackview_admin]

Hi

Thanks for your reply.
Ok for preloaded applications but the problem is the same for added applications loaded from the playstore ?

regards

reboot your phone,or do a factory reset to see if problem can be solved.

[e7user]

A factory reset doesn't solve the bug