screen blocked

gialu
Posts: 1
Joined: Thu Sep 14, 2017 7:07 pm

screen blocked

Postby gialu » Fri Sep 15, 2017 9:00 am

I buy a Blackview BV6000 phone; I forgot the screen block sequence for have access to phone.
I try several time.
What can I do?

Thank you very much

Gian Luca

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: screen blocked

Postby blackview_admin » Fri Sep 15, 2017 5:30 pm

wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now


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