Blackview User Forum

 
fugazi13
Topic Author
Posts: 1
Joined: Thu Aug 24, 2017 12:25 pm

Phone blocked

Thu Aug 24, 2017 12:32 pm

Hi'

I've got this screen since 2 hours, impossible to turn off or reboot...:(...
Any ideas?
Thx.

screen locked.png
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blackview_admin
Posts: 4688
Joined: Mon Aug 17, 2015 3:30 am
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Re: Phone blocked

Wed Sep 27, 2017 12:00 pm

be sure nothing is in front of the red marked area. Maybe putting the phone under a bright lamp can help. if not: press the power button for very long tome to restart. you can turn this "prevent pocket deal" setting of in the settings. Maybe calibrating proximity sensor also help for the future.

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