Phone blocked

Posts: 1
Joined: Thu Aug 24, 2017 12:25 pm

Phone blocked

Postby fugazi13 » Thu Aug 24, 2017 12:32 pm


I've got this screen since 2 hours, impossible to turn off or reboot...:(...
Any ideas?

screen locked.png

Posts: 4157
Joined: Mon Aug 17, 2015 3:30 am

Re: Phone blocked

Postby blackview_admin » Wed Sep 27, 2017 12:00 pm

be sure nothing is in front of the red marked area. Maybe putting the phone under a bright lamp can help. if not: press the power button for very long tome to restart. you can turn this "prevent pocket deal" setting of in the settings. Maybe calibrating proximity sensor also help for the future.

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