This is a shame

canaac
Posts: 13
Joined: Wed Aug 24, 2016 8:09 pm

This is a shame

Postby canaac » Fri Feb 10, 2017 3:06 pm

Hello,

Do you have a short-term upgrade for the R7 model?

In the forum you do not give us any answer and the web contact form does not work, the truth is that as a user of this model I feel very abandoned by you.

I hope to receive some reply, either for better or for worse.

A greeting.

paulies
Posts: 26
Joined: Sat Jul 23, 2016 4:28 am

Re: This is a shame

Postby paulies » Thu Feb 16, 2017 5:32 am

I'm returning my R7 the support by blackview is terrible a simple firmware update would fix these issues, all blackview seem to do is release one phone after the another and not look after the customers that by the old.

Blackview your customer support non existent and crap.

Paul
Thanks Paul

canaac
Posts: 13
Joined: Wed Aug 24, 2016 8:09 pm

Re: This is a shame

Postby canaac » Thu Feb 16, 2017 3:11 pm

I totally agree with you. I'm not going to return it, but I assure you it's the last Blackview I buy.

Obviously, it is a mobile brand that I will not recommend to anyone.

Canaac

Grimdrasil
Posts: 3
Joined: Fri Mar 03, 2017 7:13 pm

Re: This is a shame

Postby Grimdrasil » Fri Mar 03, 2017 7:16 pm

I just bought this phone.
And I already feel abandoned.
Issues with Camera and WiFi.

Come on Blackview ! What are you waiting for ! We just want you to listen and respond to us !

Josep
Posts: 4
Joined: Sun Mar 05, 2017 5:50 pm

Problems R7

Postby Josep » Sun Mar 05, 2017 6:06 pm

Hello,

Do you have any new updates for the R7 model?

In the forum does not give us any answer and the truth is that as a user of this model I feel very disappointed, I have problems with Wi-Fi, touch screen and fingerprint
I look forward to receiving a response as soon as possible.
Thank you.
A greeting.

Josep
Posts: 4
Joined: Sun Mar 05, 2017 5:50 pm

Re: This is a shame

Postby Josep » Sun Mar 05, 2017 6:09 pm

Hello,

Do you have any new updates for the R7 model?

In the forum does not give us any answer and the truth is that as a user of this model I feel very disappointed, I have problems with Wi-Fi, touch screen and fingerprint
I look forward to receiving a response as soon as possible.
Thank you.
A greeting.

Josep
Posts: 4
Joined: Sun Mar 05, 2017 5:50 pm

Re: This is a shame

Postby Josep » Sun Mar 05, 2017 6:20 pm

Hello,

Do you have any new updates for the R7 model?

I am very disappointed with this model, wifi fails, touch screen and fingerprint problem
I hope to get a response as soon as possible.
Thank you.
Greetings.
Nececisito solution if you do not have to return the smartphone

blackview_admin
Posts: 3131
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: This is a shame

Postby blackview_admin » Thu Mar 23, 2017 2:20 am

Hi friend, sorry for the late, can you please tell your location and send the video for reference?

SMOHKING
Posts: 4
Joined: Thu Jan 19, 2017 12:02 pm

Re: This is a shame

Postby SMOHKING » Thu Apr 06, 2017 3:40 pm

Do you need a video to see something happening on all the mobiles?
Sensor light, gps, wifi, screen, camera...
We need a solution / update.


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