Blackview User Forum

Topic Author
Posts: 23
Joined: Thu Aug 04, 2016 9:50 pm

Message to the admins :)

Sun Aug 28, 2016 5:14 pm

As the admins of this website, you do realise you're actually supposed to respond to users and not just completely ignore them, right? We are your customers who have invested our money into your products and we deserve answers, but we aren't getting them.
Please improve your customer care.
Posts: 5
Joined: Tue Aug 16, 2016 3:27 am

Re: Message to the admins :)

Thu Mar 02, 2017 8:38 am

I think they 'improved their services' by moderating all new posts.

I for one am still waiting on a post I sent in a few weeks ago regarding a phone with defective touch screen hardware to even show up.

Otherwise they generally just pick and choose what they answer and it's usually only about updates with a 'we have no news' response.
Posts: 3
Joined: Fri Mar 03, 2017 7:13 pm

Re: Message to the admins :)

Fri Mar 03, 2017 7:26 pm

They got the money, they're happy.
No need to respond to us, our money is already gone.

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