Microphone problem

[Cambouis]

Hello,

I have received my new Blackview R7 last week and it's a great phone, congratulations.

But I have a serious problem : the microphone does not work.
For example, when I record my voice, I hear me very very weakly.
It's not bearable.

I hope you can help me with a solution that I can apply myself...
I hope I don't have to send you my phone...

Thank you for your next answer.

[blackview_admin]

Hello,

I have received my new Blackview R7 last week and it's a great phone, congratulations.

But I have a serious problem : the microphone does not work.
For example, when I record my voice, I hear me very very weakly.
It's not bearable.

I hope you can help me with a solution that I can apply myself...
I hope I don't have to send you my phone...

Thank you for your next answer.

Hi,

how about paly music or make a call ? the sounds can work well ?

Best regards,
Admin

[dykmen]

Hello,
I bought R7. microfone problem for call and recording saunds.

[dykmen]

I bought R7. but microfone problem for call and recording saunds.