Blackview User Forum

 
aztec165
Topic Author
Posts: 12
Joined: Fri Oct 28, 2016 5:00 pm

OTA impossible to update

Wed Oct 18, 2017 1:14 pm

Dear Admin,

i can't succed to update my phone , restart never stop as the attached picture ,
do you have a solution?

thank you and best regards
Screenshot_20171018-150447.png
Screenshot_20171018-150447.png (103.96 KiB) Viewed 1283 times
i use a BV6000 since the midlle of october 2016 , unstoppable phone !
 
grAwp
Posts: 102
Joined: Thu Mar 23, 2017 6:06 am

Re: OTA impossible to update

Thu Oct 19, 2017 12:04 pm

If you want new ROM check this topic viewtopic.php?f=144&t=147109 and flash your phone via PC
 
frofa
Posts: 44
Joined: Wed May 03, 2017 8:27 pm

Re: OTA impossible to update

Fri Oct 20, 2017 9:10 am

@aztec165: have you rooted your phone and put a custom recovery onto it (such as TWRP)? If you did, this would explain why your phone is stuck in a bootloop - that's kind of normal. So, the rule of thumb is: never do an OTA update when your phone has a custom recovery. Instead, flash the new ROM through your PC; this will also overwrite the custom recovery and all, so you'll have to root your phone again after flashing.
 
blackview_admin
Posts: 4659
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: OTA impossible to update

Thu Oct 26, 2017 1:28 pm

There are many different reasons that can make a phone impossible to receive OTA Updates. Try Flashing (directly) or Local file Update (one by one) instead.

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