BV6000_blackview_20170719 (for Android 6 users)

bserg2
Posts: 5
Joined: Sat Dec 12, 2015 11:02 pm

Re: BV6000_blackview_20170719

Postby bserg2 » Tue Aug 08, 2017 2:41 am

I have the same problem after the update. Sometimes the bottom buttons are working fine, but sometimes they don't respond. Resetting to factory defaults not helping

Parcheval
Posts: 121
Joined: Wed Dec 07, 2016 11:58 am

Re: BV6000_blackview_20170719

Postby Parcheval » Tue Aug 08, 2017 8:43 am

There are many updates available since the January versions, first thing is to update to the latest firmware then check again

CrashProof
Posts: 10
Joined: Thu Dec 08, 2016 6:10 am

Re: BV6000_blackview_20170719

Postby CrashProof » Tue Aug 08, 2017 3:44 pm

Well, that is what I did! Now the buttons are non-responsive at times...

bserg2
Posts: 5
Joined: Sat Dec 12, 2015 11:02 pm

Re: BV6000_blackview_20170719

Postby bserg2 » Tue Aug 08, 2017 7:09 pm

Parcheval, we're talking about the latest update that messed up the touchscreen work.

I found that if after the updates 0719 and after reset to factory settings glove mode is enabled by default.
if it does not touch - the touchscreen works well.
if at least once to disable "glove mode" and we receive the faulty work of a touchscreen that is corrected only by re-flashing.
But before you upgrade 0719 this was not and |"glove mode" can be switched on and off many times without problems.

h0w4rd
Posts: 47
Joined: Sun Dec 04, 2016 10:43 am

Re: BV6000_blackview_20170719

Postby h0w4rd » Wed Aug 09, 2017 4:43 am

I have 0708 and my phone says there ia no update, why?

bvbw
Posts: 196
Joined: Tue Nov 29, 2016 8:33 am

Re: BV6000_blackview_20170719

Postby bvbw » Wed Aug 09, 2017 6:11 am

h0w4rd wrote:I have 0708 and my phone says there ia no update, why?

It's normal, 0708 is the latest android 7 ROM for BV6000.
0719 is android 6 ROM with google certification ...

tomithyom
Posts: 63
Joined: Sat Mar 18, 2017 7:12 am

Re: BV6000_blackview_20170719

Postby tomithyom » Wed Aug 09, 2017 8:34 am

Are you on Android 6 or Android 7? As much as my phone is working well under the latest Android 7.0 update I am thinking of moving back to Android 6.0 to get glove mode back. I will only do that if the three buttons at the bottom of the phone work well (like they do now in the latest Android 7.0 update) in Android 6.0.

Before when I tried Android 6.0 on my phone, the buttons were terrible. I understand Android 6.0 has better battery economy too. Correct me if I'm wrong!

bvbw
Posts: 196
Joined: Tue Nov 29, 2016 8:33 am

Re: BV6000_blackview_20170719

Postby bvbw » Wed Aug 09, 2017 9:18 am

I am on android 7 (0708) but the problem is more "large" ...
Blackview team make a big fault at the beginning because they put different components in BV6000 (screens, speakers, etc ...)
Result is that now, when bugs are related by users, fix updates are good for someone and bad for others because problems are not only software but software/material mixed ...
I think that there will be no solution for all users but each one now have to test the better ROM configuration for him (with necessary flash and reflash ROMs)
I hope BV6000 will be a good lesson for BV team ... not sure. ;)

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV6000_blackview_20170719

Postby blackview_admin » Wed Aug 09, 2017 10:07 am

I already reported the softkey issue in this version. I hope it can be fixed in an other update soon.

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV6000_blackview_20170719

Postby blackview_admin » Wed Aug 09, 2017 11:00 am

For all users that have issues with the touchscreen or with softkey buttons with this Firmware version 20170719:

Please input *#*#116#*#* in dialing interface and will come out some information, we need this information to diagnose the problem.
Press the power and volume(-) long time to get the screenshot and send us.

Please also tell us if you changed the glove mode settings after the update to 20170719.


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