Blackview User Forum

 
6000 user
Topic Author
Posts: 22
Joined: Sat Jul 02, 2016 9:07 am

Blackview charging cable fried my phone

Tue Apr 25, 2017 12:49 pm

Hi, this is a warning for everyone that has problems with original Blackview charging cable.

My phone wouldn't charge, or charge very slowly. Data transfer miraculously worked. I thought that original charger is too weak, so i modified other micro usb chargers to work with my phone. I never used blackview original supplied charging cable. Then a few weeks ago i tried again and it fried motherboard of my BV6000. When looking for a problem I noticed that flat cable that connects OGT board with mainboard gets very hot. That is probably the reason the phone didn't charge, because it could transform energy to heat instead of frying itself. Well, the last time I was not so lucky and the phone died. Today I opened up the cable to see where is the problem. As you can see from the pictures supply + cable is in short with data pin. Two strands of wire are soldered to the pin, other strands were in contact with the second pin.

If you have any problems with original cable I recommend you to throw it away and use any other cable. Even if Blackview itself recommends only original cable.
Attachments
2.jpg
2.jpg (192.81 KiB) Viewed 1792 times
1.jpg
1.jpg (162.5 KiB) Viewed 1792 times
 
shahryarkh
Posts: 17
Joined: Sun Mar 26, 2017 3:53 am

Re: Blackview charging cable fried my phone

Tue Apr 25, 2017 3:11 pm

Blackview was the worst smartphone I have ever had. A huge variety of software and hardware problems with no support by manufacture.
 
6000 user
Topic Author
Posts: 22
Joined: Sat Jul 02, 2016 9:07 am

Re: Blackview charging cable fried my phone

Wed Apr 26, 2017 2:37 pm

These pins should be crimped instead of soldered. BV is now saying to contact seller, seller will probably respond that warranty is 3 months. After phone died I received rear cover for speaker warranty. I have some hope in them. I just hope they won't spin me in circle.
 
JJonn
Posts: 12
Joined: Mon Sep 26, 2016 6:07 am

Re: Blackview charging cable fried my phone

Thu Apr 27, 2017 4:10 am

Good to know, thanks for the post. My original charger cable has started to get flaky and needs to be coaxed a bit to charge properly. I think I will toss the cable before it does some damage.
 
blackview_admin
Posts: 4813
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Blackview charging cable fried my phone

Fri Apr 28, 2017 6:29 am

Hi, before this happened, what have you done with your phone?
We will look into this and and the exact problem.
 
6000 user
Topic Author
Posts: 22
Joined: Sat Jul 02, 2016 9:07 am

Re: Blackview charging cable fried my phone

Fri Jun 09, 2017 1:16 pm

Update to my problem. I contacted seller of my phone. It was almost one year after I bought it. The seller (Tomtop) refunded me 50 USD. I bought replacement motherboard from aliexpress and my phone works now. Price of the used motherboard was also around 50 USD.
 
JohnnyNik
Posts: 1
Joined: Mon Jun 12, 2017 2:40 pm

Re: Blackview charging cable fried my phone

Tue Jun 13, 2017 9:09 am

Somehow, charger is the problem, I had the same problem, original charger was charging any other phone except mine... Original usb cable, charged my phone when I connect it on usb port on my laptop, or on any other charger, but it charged only few % on hour... I bought new charger, LDNIO 2,4 ah, with 2 usb ports for IOS and Android... micro usb connector perfectly fits in micro port on my phone and it charged it faster than original charger... Also, there is no heating of my phone during charge, what wasnt the case with original charger... (sorry on my English, but I hope you understand me)...

Who is online

Users browsing this forum: No registered users and 1 guest