Blackview User Forum
Update to Software version 20161025 - No more WiFi
After Updating the Software to day I can not connect to any WIFi anymore. Documentation in the screenshots attached.
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Re: Update to Software version 20161025 - No more WiFi
Have you tried to delete the saved connection complete and research + reconnect.
Re: Update to Software version 20161025 - No more WiFi
Don Harry wrote:Have you tried to delete the saved connection complete and research + reconnect.
Yes I did. Still the same result.
Re: Update to Software version 20161025 - No more WiFi
Well, the update worked fine on my phone.
In you´re case i would try to connect it to a new router, which wasn`t connected to the phone before, for a test. If that don`t work as well, looks like "Factory Reset" is you´re only option.
In you´re case i would try to connect it to a new router, which wasn`t connected to the phone before, for a test. If that don`t work as well, looks like "Factory Reset" is you´re only option.
Re: Update to Software version 20161025 - No more WiFi
javatar wrote:After Updating the Software to day I can not connect to any WIFi anymore. Documentation in the screenshots attached.
hey javatar,
for me, the MAC address changed; we use WPA2 enterprise + mac-based filtering, so I couldn't connect to our networks
Maybe it's the same for you?
(ansonsten flashe eine alte Version und schau, ob das Wifi wieder funktioniert)
Re: Update to Software version 20161025 - No more WiFi
dee-san wrote:javatar wrote:After Updating the Software to day I can not connect to any WIFi anymore. Documentation in the screenshots attached.
hey javatar,
for me, the MAC address changed; we use WPA2 enterprise + mac-based filtering, so I couldn't connect to our networks
Maybe it's the same for you?
(ansonsten flashe eine alte Version und schau, ob das Wifi wieder funktioniert)
Thank you very much. I also use WPA2 enterprise and mac address filtering. This is the last thing I would have thought of. Why would they change the mac address with a software update? This makes absolutely no sense.
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