Blackview User Forum

 
Mark
Topic Author
Posts: 1
Joined: Fri Nov 25, 2016 2:45 pm

BV6000 - PC ... can´t see the BV6000 on PC

Fri Nov 25, 2016 2:50 pm

Hi everyone!

If I want to download all the pictures from my BV6000, but by connecting the handy with the PC, I can´t see the BV6000 in the explorer? It will only charge!

What´s wrong?

thx
 
blackview_admin
Posts: 5645
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV6000 - PC ... can´t see the BV6000 on PC

Sat Nov 26, 2016 7:15 am

install a compatible drivers will solve your problem.
 
User avatar
Tomator
Posts: 146
Joined: Mon Nov 14, 2016 8:22 am
Location: Poland

Re: BV6000 - PC ... can´t see the BV6000 on PC

Mon Nov 28, 2016 1:53 pm

While I got no problem connecting my BV6000 to Windows7, the PC running Windows10 could not mount MTP storages of the phone. Investigation in device manager showed "unknown" device and every try to reinstall drivers resulted in message about faulty section in the .inf file.

I don't trust any downloaded content some recommended, so I looked for another way that I was feeling is safe.

When the phone was connected and set to MTP,I opened the Windows INF folder (usually C:\Windows\inf), found file wpdmtp.inf, right-clicked and selected Install from the pop-up menu. Confirmed installation and got my BV6000 visible.
BV6000 P2 BV9500Pro
 
Jim M
Posts: 2
Joined: Mon Nov 28, 2016 7:46 pm

Re: BV6000 - PC ... can´t see the BV6000 on PC

Mon Nov 28, 2016 7:50 pm

That is all very well, but the drivers are not easy to find. Windows 10 will do a search for one, finds one and then the download fails, with an error code. The recommended NZ link for MTK fails and the numerous other offers seem to be virus packed. Surely there is a straightforward way to access the drivers, without which the phone is really handicapped?
 
Vwt2a
Posts: 5
Joined: Thu Aug 18, 2016 4:07 am

Re: BV6000 - PC ... can´t see the BV6000 on PC

Sat Dec 03, 2016 9:23 am

witch driver do i need
 
Otto
Posts: 4
Joined: Mon Nov 28, 2016 8:23 pm

Re: BV6000 - PC ... can´t see the BV6000 on PC

Sat Dec 03, 2016 5:37 pm

Vwt2a wrote:
witch driver do i need

https://answers.microsoft.com/en-us/win ... 76d36f051f
Here you finde the answer this helped for me
 
h0w4rd
Posts: 52
Joined: Sun Dec 04, 2016 10:43 am

Re: BV6000 - PC ... can´t see the BV6000 on PC

Sun Dec 04, 2016 10:46 am

Same problem here.
I use Linux.

$ adb devices
List of devices attached

...nothing.
I need it, because I want to use Helium Backup.
 
User avatar
Tomator
Posts: 146
Joined: Mon Nov 14, 2016 8:22 am
Location: Poland

Re: BV6000 - PC ... can´t see the BV6000 on PC

Mon Dec 05, 2016 5:33 pm

Windows 7 should mount BV6000 as MTP with no problem

Windows 10 has problem with installing / updating driver, Device Manager shows unknown device, complaining that the section of .inf file is invalid when trying to reinstall the driver.

I this is the case, you may try what I did:

1. Connect your phone to PC's USB
2. Open folder C:\Windows\inf
3. Right-click the file wpdmtp.inf
4. Select "Install"

This helped for me. Please report the effect if you try.
BV6000 P2 BV9500Pro
 
Toms200
Posts: 2
Joined: Fri Nov 25, 2016 8:40 pm

Re: BV6000 - PC ... can´t see the BV6000 on PC

Wed Dec 07, 2016 10:42 am

It worked. Nice one.
 
blackview_admin
Posts: 5645
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV6000 - PC ... can´t see the BV6000 on PC

Thu Dec 08, 2016 7:27 am

Vwt2a wrote:
witch driver do i need



Hi,

This is the compatible driver for window 10 computer.
https://mega.nz/#!L8dx2QSB!rjy7p4ve9URF ... 2PeDIMGfLM

Who is online

Users browsing this forum: No registered users and 1 guest