Blackview User Forum

 
naim
Topic Author
Posts: 17
Joined: Thu Oct 20, 2016 9:55 am

camera flashlight problem

Sun Sep 09, 2018 10:59 am

Bv6000, v01_20161025. When i try to take a picture with flash on, the led is blinking with two intensities for undetermined amount of time, image freezes and the photo is not taken/saved. I can close the camera app by pressing home or back button (or by entering settings>apps>camera and stop app) but the led is still blinking in two intensities in a random sequence and the only way to stop it is to restart the phone.
I can take pictures without flash.
I can record video with or without flash.
I can use flashlight app.
The only problem is when trying to take pictires with flash on.

Tried to use different camera app;
Cleaned Camera app cache.
 
naim
Topic Author
Posts: 17
Joined: Thu Oct 20, 2016 9:55 am

Re: camera flashlight problem

Sun Sep 09, 2018 9:25 pm

I've tried again to take a photo with flash set on Auto and this time the led was blinking in an irregular mode with high, low and zero intensity.

Is it a hardware failure or is software related?
 
naim
Topic Author
Posts: 17
Joined: Thu Oct 20, 2016 9:55 am

Re: camera flashlight problem

Sun Sep 16, 2018 11:52 pm

Nevermind... A factory reset solved it.

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