Blackview User Forum

 
valda84
Topic Author
Posts: 6
Joined: Tue Jan 10, 2017 7:37 pm

Cannot update ROM

Thu Apr 05, 2018 7:29 pm

I try to update my phone. I downloaded ROM 20170223 to my phone, open the update via local file. Phone restarted, looks like it is upgrading, but after start up, nothing happens. The version of ROM is still the same.
Can anybody help what to do with it?
My actual ROM is 20161216. But do not work properly. I have some problems with sound.

Thank you very much
 
bvbw
Posts: 255
Joined: Tue Nov 29, 2016 8:33 am

Re: Cannot update ROM

Thu Apr 05, 2018 9:11 pm

Why you don't flash the last ROM ?
In all cases if sounds problems come from material speaker defect, upgrade ROM will not change nothing ...
Check before if you have problems also with headset.
 
valda84
Topic Author
Posts: 6
Joined: Tue Jan 10, 2017 7:37 pm

Re: Cannot update ROM

Fri Apr 13, 2018 6:34 pm

I cannot upgrade on any other newer version. Still the same problem. Flash via computer doesnt work for me, I dont know why.
I do everything as it is in manual, but phone do not connect to PC. It always disconnect, after few seconds.
 
HelloWorld
Posts: 54
Joined: Tue Nov 08, 2016 10:33 am

Re: Cannot update ROM

Sat Apr 14, 2018 4:49 am

Have you also tried the local update? Eg download to phone and then flash? As the PC route does not work, you probably will not have TWRP or anything else preventing it from working...
 
blackview_admin
Posts: 5554
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Cannot update ROM

Sun Apr 22, 2018 10:31 am

valda84 wrote:
I cannot upgrade on any other newer version. Still the same problem. Flash via computer doesnt work for me, I dont know why.
I do everything as it is in manual, but phone do not connect to PC. It always disconnect, after few seconds.


I suggest you to move to another PC and start again from the beginning!
 
Priyanga
Posts: 33
Joined: Sun May 21, 2017 2:59 pm

Re: Cannot update ROM

Sun Apr 22, 2018 2:38 pm

Load the rom to flash tool press download..then power off the phone connect usb cable to pc while holding vol down button.
 
blackview_admin
Posts: 5554
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Cannot update ROM

Tue Apr 24, 2018 8:55 am

Priyanga wrote:
Load the rom to flash tool press download..then power off the phone connect usb cable to pc while holding vol down button.


+1

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