Blackview User Forum

 
sofyancell
Topic Author
Posts: 25
Joined: Fri Jul 15, 2016 11:51 am

Phone restart when make or receive a call on Android 7.0

Sun Sep 10, 2017 7:23 am

Please update with new improvement. My phone restart when make or receive call on Android 7.0 but on Android 6.0 not restart. i was factory reset but still restart. Thanks
 
Pono
Posts: 30
Joined: Fri Aug 05, 2016 5:53 am

Re: Phone restart when make or receive a call on Android 7.0

Sun Sep 10, 2017 9:51 am

Good luck with that if you think they are going to do that anytime soon, read through other posts about this issue of Blackviews.
 
blackview_admin
Posts: 5110
Joined: Mon Aug 17, 2015 3:30 am
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Re: Phone restart when make or receive a call on Android 7.0

Thu Sep 14, 2017 12:16 pm

sofyancell wrote:
Please update with new improvement. My phone restart when make or receive call on Android 7.0 but on Android 6.0 not restart. i was factory reset but still restart. Thanks


This is a software-issue with the screen - it lets the device restart if the screen is touched for long time - in your case with your ear during a call. A clean flash of the latest firmware should fix this.

Please tell us if it helped and if you have further questions.

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