I have a BV6000 bought less then one year ago. All of a sudden it downloaded a sw update and after that it could not be charded any longer.
It hence went shutting off and I cannot turn it on any more, nor does it work with any other chargers I tried.
I cannot access my files in the system either.
I need support to have it back working (still in guarantee).
Thanks for answering me and eventually suggesting where to send it for maintainance.