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Re: bv6000 mic noise cancelling problem

Posted: Tue Jul 04, 2017 12:22 pm
by nullaegy
YAIR wrote:Good day, I see that the problem is vastante annoying, I have a BV6000 two months ago and I was perfect, but I hope it did not happen, it is a microphone problem, agrdesemor the adminstrador completely support the partner with this has trimmed future references.

Thank you

Can you please post your settings?
"Hardware testing>Audio>speech enhancement" in engineer mode (type *#9646633# in phone dial pad)

It might help us to find if there is any difference between them.

Re: bv6000 mic noise cancelling problem

Posted: Tue Aug 15, 2017 3:12 pm
by nullaegy
blackview_admin wrote:Sorry, I don't know the exact setting that maybe solve your problem because I can not reproduce this issue. I fear you have to test out what's helping. Maybe setting index 1 to 10752 or setting every Index 5000 higher.


sadly, that didn't help at all, can you tell me something specific? when I set every 0 to 5555 and restarted the phone it just dropped the line and I couldn't call anyone. now I just write back all the zeroes where they were, and it kinda works. but the original problem still exists.

can you help me, please? anyone?

Re: bv6000 mic noise cancelling problem

Posted: Thu Aug 17, 2017 2:06 pm
by papapedrox
nullaegy wrote:
blackview_admin wrote:Sorry, I don't know the exact setting that maybe solve your problem because I can not reproduce this issue. I fear you have to test out what's helping. Maybe setting index 1 to 10752 or setting every Index 5000 higher.


sadly, that didn't help at all, can you tell me something specific? when I set every 0 to 5555 and restarted the phone it just dropped the line and I couldn't call anyone. now I just write back all the zeroes where they were, and it kinda works. but the original problem still exists.

can you help me, please? anyone?

my configuration is the same of you and it works!
index 0 0
index 1 55997
index 2 31000
index 3 10752
index 4 32769
index 5 0
and the rest is 0 too

Re: bv6000 mic noise cancelling problem

Posted: Wed Sep 13, 2017 5:30 pm
by nullaegy
ok, today I've got it back from the 3rd time from the service, still the same error, after they claimed it that they replaced the top noise cancelling mic.
so I deciced, I'll just buy a new phone. obviously not a blackview. thx for the help.

Re: bv6000 mic noise cancelling problem

Posted: Thu Sep 14, 2017 12:26 pm
by blackview_admin
if you are affected by microphone issues please also try out to deactivate the "OK google" feature. It can stopp the mic working for other apps/calling in some cases.

Re: bv6000 mic noise cancelling problem

Posted: Wed Sep 20, 2017 1:52 pm
by nullaegy
ok Google feature was off. never mind i've got a new phone now (webshop refound). it was a hardware problem (probably).