Hi, I have a bv6000 with latest fota (bv6000_Blackview_V01_20170517)
My microphone is randomly mute (lowers income microphone gain to about 1%).
here is the problem in action: https://youtu.be/C3-NTLzOkBg
It happens most of the time when I'm in a noisy environment, but it also occurs when I'm in a quiet room.
I've already asked the webshop/service to replace the back panel (with the microphone on it) and they replaced it.
So it's a completely new mic but the problem still exists.
I think it's about something with the noise cancellation/reduction. the software thinks my voice is noise and its try to reduce it. when the people tell me they don't hear me. I just pull/scratch my finger on the microphone to get some noise and its pop's back to the way that they can hear me. but it's so frustrating so please help me to find a solution. I don't care if my voice is noisy, just please let me disable the noise filtering or give me some advice what to do
I've done the factory reset it multiple times. It did not fixed it.
I'm the one who always hope that a future fota upgrade will fix this, but they didn't yet.
So i've already sent a mail to the Hungarian distributor, and till they respond, I thought I'll give it a try in here :]
btw I love this phone, but I want to use for it's main goal: make calls.