Entso wrote:I have already open dispute on ali about the phone. But i can`t return phone to China because my Customs don`t allow shipping package with battery. Second my seller don`t know basics of how android phone works. He/she is shooting in the dark trying to close dispute. i don`t have much exp. in disputs. If someone know let me know.
About the screen, from Blackview official site say that it must be replaced the hole front panel.
1) Aliexpress seller only receive your money if you confirm that you received an working item. If you open an dispute instead you will get your money or the money for repair back from aliexpress.
2) In most cases you also buy an phone on aliexpres you also bought an 1 year local(!) replace guaranty bx TWG. Check if you did.