Problem with Bluetooth

97gérard216
Posts: 25
Joined: Mon Sep 05, 2016 7:07 pm
Location: Martinique

Problem with Bluetooth

Postby 97gérard216 » Mon May 08, 2017 5:56 pm

Hello Admin,

Since my purchase, I have had no major problems. I was very lucky with my purchase until today. All the updates were successful. I have only a few difficulties with Bluetooth, which works after several reboots. The problem may be with the "unavailability of the Bluetooth address" in the settings preventing other devices from recognizing the BV6000.

Parcheval
Posts: 97
Joined: Wed Dec 07, 2016 11:58 am

Re: Problem with Bluetooth

Postby Parcheval » Thu May 11, 2017 8:01 am

What is your current firmware?

blackview_admin
Posts: 2479
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Problem with Bluetooth

Postby blackview_admin » Thu May 11, 2017 8:14 am

Do you mean the wifi can not detect your phone?
Please try to turn off the wifi and restart it again to see if it can detect the phone.

BV6000
Posts: 34
Joined: Fri Dec 09, 2016 8:59 am

Re: Problem with Bluetooth

Postby BV6000 » Thu May 11, 2017 9:13 am

delete the devices and add it again

works for me, after I updated my bv6000

97gérard216
Posts: 25
Joined: Mon Sep 05, 2016 7:07 pm
Location: Martinique

Re: Problem with Bluetooth

Postby 97gérard216 » Thu May 11, 2017 11:40 am

Thanks for your opinions, my version V01_20170414, the problem is recurring with all versions. Wifi works without any problem. The Bluetooth works after several restart of the BV6000 as well as the peripherals. Works after clearing and adding devices. But my question is why in "About the phone / Phone status / Status / Bluetooth address: Not available". This unavailability could have an impact on better detection. Otherwise, I handle this little problem.

BV6000
Posts: 34
Joined: Fri Dec 09, 2016 8:59 am

Re: Problem with Bluetooth

Postby BV6000 » Sun May 14, 2017 9:24 am

in my phone appears "not available" if i have the bluetooth desactivate. If i activate the bluetooth, appears my mac

i think it's normally

97gérard216
Posts: 25
Joined: Mon Sep 05, 2016 7:07 pm
Location: Martinique

Re: Problem with Bluetooth

Postby 97gérard216 » Sun May 14, 2017 6:05 pm

Thank you for your reply. I already had smartphones with bluetooth address available. As I mentioned above, I manage. Thanks again.

Phil
Posts: 240
Joined: Sat Oct 22, 2016 2:22 pm

Re: Problem with Bluetooth

Postby Phil » Mon May 15, 2017 9:36 am

97gérard216 wrote:Thank you for your reply. I already had smartphones with bluetooth address available. As I mentioned above, I manage. Thanks again.


Is your Bluetooth address missing even when you have a working BT connection??
For normal its missing when BT is disabled and shown when there is a BT connection.

97gérard216
Posts: 25
Joined: Mon Sep 05, 2016 7:07 pm
Location: Martinique

Re: Problem with Bluetooth

Postby 97gérard216 » Mon May 15, 2017 10:16 am

Hello,
Thank you for all your answers. A special thanks to Phil for enlightening me on the display of the BT address to the detection of a device. I thought the BT address was that of the BV6000. Everything is OK.
Have a nice day

97gérard216
Posts: 25
Joined: Mon Sep 05, 2016 7:07 pm
Location: Martinique

Re: Problem with Bluetooth

Postby 97gérard216 » Mon May 22, 2017 8:12 pm

Since the V01_20170517 update, LV recognition is faster.


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