Blackview User Forum

 
vragec81
Topic Author
Posts: 2
Joined: Sat Apr 22, 2017 11:19 am

IMEI nuber lost after factory reset

Sat Apr 22, 2017 11:22 am

Hello,
After A8 (y813) acting up I made a factory reset and now no IMEI number or cds information are seen. What is to be done?
 
User avatar
blackview_admin
Posts: 6772
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: IMEI nuber lost after factory reset

Mon Apr 24, 2017 6:35 am

Please do not upgrade by formatting, or all the data on your phone will be damaged, that may hardly to be getting fixed.
We will send you the writer tool for you to write the IMEI yourself.
Will send to your mail, because we can not attach the file on this forum.
 
kecirij
Posts: 1
Joined: Sat Jul 29, 2017 3:24 pm

Re: IMEI nuber lost after factory reset

Sat Jul 29, 2017 3:42 pm

Hello,
I need help, because I have wrong hands. If I use SP Flash tool for updated Android from 6.00 to 7.00 I used settings with 'format' :-/ I read it in your handbook "flashing-BV7000pro_v3.pdf", but I got mistake. I lose both IMEI (duo SIM) and serial number in my phone: Blackview BV7000 Pro Silver. The IMEI is empty and serial number is generic: 0123456789ABCDEF. I have all this original value (on purchasing box and phone). I ask uncle Google a lot for reset this value in my phone todey but I didn't found answer. Can you help me, plese?
Many thanks
JIM
 
User avatar
blackview_admin
Posts: 6772
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: IMEI nuber lost after factory reset

Tue Aug 01, 2017 3:39 pm

kecirij wrote:
Hello,
I need help, because I have wrong hands. If I use SP Flash tool for updated Android from 6.00 to 7.00 I used settings with 'format' :-/ I read it in your handbook "flashing-BV7000pro_v3.pdf", but I got mistake. I lose both IMEI (duo SIM) and serial number in my phone: Blackview BV7000 Pro Silver. The IMEI is empty and serial number is generic: 0123456789ABCDEF. I have all this original value (on purchasing box and phone). I ask uncle Google a lot for reset this value in my phone todey but I didn't found answer. Can you help me, plese?
Many thanks
JIM


read this thread: viewtopic.php?f=142&t=128401

Who is online

Users browsing this forum: No registered users and 3 guests