Headphone output / FM Radio does not work

sigro
Posts: 11
Joined: Mon Oct 31, 2016 5:52 am

Headphone output / FM Radio does not work

Postby sigro » Wed Jan 11, 2017 6:14 am

Hello,
I have bought a BV6000 to myself two months ago.
Till present I am very contented with it.
Since yesterday the FM radio does not function any more.
Does somebody know the problem?
What can I make?
Send in it is unfavorable, I need the phone.
Yours sincerely Sigro
Last edited by sigro on Tue Jan 17, 2017 10:20 am, edited 1 time in total.

blackview_admin
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Re: FM Radio does not work

Postby blackview_admin » Wed Jan 11, 2017 8:11 am

sigro wrote:Hello,
I have bought a BV6000 to myself two months ago.
Till present I am very contented with it.
Since yesterday the FM radio does not function any more.
Does somebody know the problem?
What can I make?
Send in it is unfavorable, I need the phone.
Yours sincerely Sigro

Friend,
The FM radio need to wear headphones,
may be you forget wearing headphones?

sigro
Posts: 11
Joined: Mon Oct 31, 2016 5:52 am

Re: FM Radio does not work

Postby sigro » Wed Jan 11, 2017 8:59 am

Friend,
The FM radio need to wear headphones,
may be you forget wearing headphones?


Thank you for your quick response.
I have tried several headphones, with no one worked the radio.
Music I could hear.

sigro
Posts: 11
Joined: Mon Oct 31, 2016 5:52 am

Re: FM Radio does not work

Postby sigro » Wed Jan 11, 2017 2:56 pm

Update:
Left audiochannel is played on the left and on the right.
Right audiochannel is played on the left and on the right.
Centre is played only very quietly.

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Tomator
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Location: Poland

Re: FM Radio does not work

Postby Tomator » Wed Jan 11, 2017 5:57 pm

Hi,

When I use other than original headphones that seem to fit into the socket, I get distorted music unless I push the jack hardly into the hole and hold. But the radio works even then. If your radio doesn't work even with original headphones, it looks like there is no ground contact. Maybe soldering problem. I'd suggest a warranty repair in this case.
Blackview support? Screwdriver is your support.

blackview_admin
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Re: FM Radio does not work

Postby blackview_admin » Thu Jan 12, 2017 7:43 am

sigro wrote:
Friend,
The FM radio need to wear headphones,
may be you forget wearing headphones?


Thank you for your quick response.
I have tried several headphones, with no one worked the radio.
Music I could hear.

BV6000 headphones diferent with other mobile phone headphones, may be your headset is broken?

sigro
Posts: 11
Joined: Mon Oct 31, 2016 5:52 am

Re: FM Radio does not work

Postby sigro » Thu Jan 12, 2017 8:16 am

Several headphones worked before with the BV6000. Now no more.
For all headphones the behavior is as described.
- The radio just rushes.
- For a test tone for the left channel, I hear this from the left and right headphones.
- In the case of a test tone for the right channel, I hear this from the left and right headphones.
- I can only hear the test tone for the central channel very quietly.
it looks like there is no ground contact.

I think he is right. Can I get a new socket?

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Tomator
Posts: 140
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Location: Poland

Re: FM Radio does not work

Postby Tomator » Thu Jan 12, 2017 10:19 am

The socket itself may be OK but the solder could have broken. Re-soldering the ground terminal on the board can fix the problem.
Blackview support? Screwdriver is your support.

sigro
Posts: 11
Joined: Mon Oct 31, 2016 5:52 am

Re: FM Radio does not work

Postby sigro » Thu Jan 12, 2017 2:05 pm

Tomator wrote:The socket itself may be OK but the solder could have broken. Re-soldering the ground terminal on the board can fix the problem.

Thanks for this advice.
I looked at the soldering connection with a stereomicroscope. Unfortunately no faulty solder joint is recognizable.
The board with the contact springs I have not expanded.

Is it possible to see the circuit diagram?

peso
Posts: 2
Joined: Fri Jan 13, 2017 6:19 pm

Re: FM Radio does not work

Postby peso » Fri Jan 13, 2017 6:24 pm

I found that BV6000 built-in FM radio does support mono reception only, am I right?


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