Blackview User Forum

 
Vydka
Topic Author
Posts: 1
Joined: Tue Jul 16, 2019 2:19 pm

Speaker sound problems

Tue Jul 16, 2019 2:23 pm

I recently bought 2 Blackview BV6000 phones and have same problem on both. During longer calls sometimes sound on microphone gets gradually lower to a point where you barely can hear. Usually if you drop the call and call again it gets better. Sometimes need to restart phone. Updated both, did factory reset - the same. What I noticed is that when it happens it's usually it switches to 3g network from 4g - don't know if it can be connected.  

Any ideas? Is that a common issue? Any fix available? Or more troubleshooting? Getting close to a point where will need to return both and get different brand phones :( 

Or is this same thing as with loudspeaker? 
 
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blackview_admin
Posts: 6781
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Re: Speaker sound problems

Thu Aug 22, 2019 8:07 am

This is because bad signal, 4G turns to 3G while the signal switches, you can consult your local carrier whether there is a problem with the base station
 
custal
Posts: 35
Joined: Wed Oct 19, 2016 5:25 pm

Re: Speaker sound problems

Tue Sep 24, 2019 1:49 pm

Open the lid that hides the pressure sensor.
That usually does the trick.

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