Screen is stripy and blurry

cuchu
Posts: 3
Joined: Fri Oct 21, 2016 11:20 am

Screen is stripy and blurry

Postby cuchu » Fri Oct 21, 2016 11:36 am

Hello :-)
My Blackview A5 developed stripes at its screen. They appeared while I was reading something on it. Also it started to flimmer and is suddenly blurry. As if a part of the pixelpoints just turned out or white. The stripes are running vertical over the display and are stronger at top and bottom than in the middle of the screen. Also they come and go, well not "go" but wearing off, than coming back very strong again.
Oh, and I made a screenshot and this stripes are not present on the picture.
:( It is only two month old and I really like it, what can I do?
Thanks for your support.

blackview_admin
Posts: 1698
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Screen is stripy and blurry

Postby blackview_admin » Thu Nov 10, 2016 6:00 am

any short video for us ?

cuchu
Posts: 3
Joined: Fri Oct 21, 2016 11:20 am

Re: Screen is stripy and blurry

Postby cuchu » Fri Nov 11, 2016 8:48 am

Hello :-)
thanks for the response.
I uploaded a picture and will upload a video later (I have to reduce its sice first).
Note: Some Days the phone looks normal. These stripes appear in most cases while I am looking at pictures or while reading - so if it shows the same image for a while. While watching a Video, it copes better and the stripes dissappear in most cases.
Thanks a lot for your help :)
Attachments
SAM_3452 komprimiert.JPG
Picture of my A5

blackview_admin
Posts: 1698
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Screen is stripy and blurry

Postby blackview_admin » Sat Nov 12, 2016 6:12 am

cuchu wrote:Hello :-)
thanks for the response.
I uploaded a picture and will upload a video later (I have to reduce its sice first).
Note: Some Days the phone looks normal. These stripes appear in most cases while I am looking at pictures or while reading - so if it shows the same image for a while. While watching a Video, it copes better and the stripes dissappear in most cases.
Thanks a lot for your help :)



Hi,

Have you ever flashed a new Rom? if you don't flash a wrong rom, it may be a something wrong with the touch screen.


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