Screen not reacting in some areas

HeikoR
Posts: 2
Joined: Thu Sep 01, 2016 8:03 am

Screen not reacting in some areas

Postby HeikoR » Fri Sep 02, 2016 11:50 am

I have just bought an A5. The screen has areas of non-reactivity, in particular at the lower right level. This is quite annoying as a lot of confirmation button are in that area.
How to resolve the issue?
Please advise

blackview_admin
Posts: 3477
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Screen not reacting in some areas

Postby blackview_admin » Wed Sep 14, 2016 8:31 am

HeikoR wrote:I have just bought an A5. The screen has areas of non-reactivity, in particular at the lower right level. This is quite annoying as a lot of confirmation button are in that area.
How to resolve the issue?
Please advise


Try a factory reset or get a firmware update.


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