update problem

ciccioperrri
Posts: 1
Joined: Thu Aug 11, 2016 4:45 pm

update problem

Postby ciccioperrri » Thu Aug 11, 2016 4:51 pm

hello raga I have in bv2000 just that I have, and I got the notification problem that there an update for the phone bv2000 b2 blackview 20,130,526 downloads it extracts it, and when you go to install the phone reboots and comes out the little man with the word error and adroid no update ... what can I do

blackview_admin
Posts: 1749
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: update problem

Postby blackview_admin » Mon Aug 15, 2016 6:57 am

ciccioperrri wrote:hello raga I have in bv2000 just that I have, and I got the notification problem that there an update for the phone bv2000 b2 blackview 20,130,526 downloads it extracts it, and when you go to install the phone reboots and comes out the little man with the word error and adroid no update ... what can I do


Hi,

before the update if you have checked if your device is B2 model ?

Best regards,
Admin

blackview_admin
Posts: 1749
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: update problem

Postby blackview_admin » Mon Aug 15, 2016 6:58 am

blackview_admin wrote:
ciccioperrri wrote:hello raga I have in bv2000 just that I have, and I got the notification problem that there an update for the phone bv2000 b2 blackview 20,130,526 downloads it extracts it, and when you go to install the phone reboots and comes out the little man with the word error and adroid no update ... what can I do


Hi,

Did you have check if your device is B2 model before the update ?

Best regards,
Admin

Jeffreydiown
Posts: 3
Joined: Thu Mar 30, 2017 6:53 pm
Location: Россия
Contact:

update problem

Postby Jeffreydiown » Sat Apr 15, 2017 9:44 am

after update 4.1 to 6.1 no service problem...

customer dirty update with iTunes....

how to solve this....

help needed friends.....
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