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can i buy some parts of hero 1?

Posted: Tue Sep 22, 2015 8:20 am
by peiuce
now, i'm looking for some parts of blackview hero1 action camera.
my here 1 has 2 problems.
1. lcd didn't work : it's caused by my mistake. lcd FPCB is broken(be ripped).
so i want to buy this one, if possible.

2. also, i'm looking for the backdoor of the waterproof case.
when i received this camera, it includes 1 waterproof case & 1 backdoor of waterproof case in the box.
it means, i have two backdoors of w.p case.
but my all backdoors have big problem. i think, it's not a w.p case door.
because, my 2 w.p case doors has two big rectangle holes on the left & right side of back door.
it seems that this case door is not for waterproof, it's just for the protection.
i think, it's packaging problem.
please see & check the attachment.

as above reason, i want to buy :
1. LCD's FPCB
2. waterproof case door.
could you help me on that?

blackviewhero1.casedoor.jpg
blackviewhero1.casedoor.jpg (64.85 KiB) Viewed 3910 times

Re: can i buy some parts of hero 1?

Posted: Tue Sep 22, 2015 9:00 am
by admin
1.about your picture i do not see clear.
you can see what include when ship
IMG_20150922_164504.jpg
IMG_20150922_164504.jpg (46.43 KiB) Viewed 3909 times

IMG_20150922_164547.jpg
IMG_20150922_164547.jpg (41.23 KiB) Viewed 3909 times

IMG_20150922_164611.jpg
IMG_20150922_164611.jpg (60.09 KiB) Viewed 3909 times

2.did you want a LCD screen or the PCBA of the camera?

Re: can i buy some parts of hero 1?

Posted: Wed Sep 23, 2015 2:02 am
by peiuce
really thanks for your response.

1. regarding the case door,
I've attached a new image. as you can see, the yellow paper can into the inside through this hole.
blackviewhero1.casedoor02.jpg
blackviewhero1.casedoor02.jpg (50.97 KiB) Viewed 3905 times



2. regarding the LCD's FPCB,
I want only LCD's FPCB that is connected from main-board to LCD module.
(it's flexible pcb to connect lcd, I've attached the picture of broken part.)
blackviewhero1.casedoor03.jpg
blackviewhero1.casedoor03.jpg (31.95 KiB) Viewed 3905 times


Thanks,
Teddy,

Re: can i buy some parts of hero 1?

Posted: Wed Sep 23, 2015 3:12 am
by admin
About the case you can see attachment.
1 (1).jpg
1 (1).jpg (25.76 KiB) Viewed 3904 times

1 (2).jpg
1 (2).jpg (23.02 KiB) Viewed 3904 times

ZI)I5213V2OZU}3BWSCBTJI.png
ZI)I5213V2OZU}3BWSCBTJI.png (69.42 KiB) Viewed 3904 times


about LCD's FPCB,please contact our official website After-sale mate

Re: can i buy some parts of hero 1?

Posted: Wed Sep 23, 2015 6:40 am
by peiuce
Hi friend,

I think, there is some mis-understanding about case door.
I'm not talking about the "edge(?) of door".
for your understanding, I attached one more picture.
as you can see, there are "rectangle hole" on the left/right side of the case door.
this picture shows "right side hole".
my 2 case doors are the same.
blackviewhero1.casedoor04.jpg
blackviewhero1.casedoor04.jpg (44.68 KiB) Viewed 3896 times


about the LCD's FPCB,
okay, let me try to contact to him/her.

Thanks,
Teddy,

Re: can i buy some parts of hero 1?

Posted: Wed Sep 23, 2015 8:42 am
by admin
Sorry for mis-understanding
when we shipped we have 1 backdoors of w.p case and 1 backdoors of sports
Your picture only for the belt to carry the camera.
IMG_20150923_163425.jpg
IMG_20150923_163425.jpg (22.61 KiB) Viewed 3894 times

it should be another w.p case
download/file.php?id=271

Re: can i buy some parts of hero 1?

Posted: Wed Sep 23, 2015 8:56 am
by peiuce
Thanks for your reply & checking.

as your mentioned, the package should be including "1 backdoor of w.p case" and "1 backdoor of sports".
in my case, the package is including "2 backdoors of sports".

regarding this, should I contact to after-sale mate? or you can help me?

Thanks,
Teddy,

Re: can i buy some parts of hero 1?

Posted: Fri Sep 25, 2015 8:27 am
by admin
Please contact after-sale mates