Blackview User Forum

Search found 42 matches

by AERO
Fri Aug 09, 2019 12:56 pm
Forum: Announcement
Topic: Rugged phones are nice but I would like a regular one, is it possible?
Replies: 5
Views: 2023

Rugged phones are nice but I would like a regular one, is it possible?

Hello!  I have a question.  I had already 3 blackviews and I was always happy with them.   I had BV5000 and BV6000 and they were very good but today i don't need a rugged phone anymore.  The Max1 is interesting but i don't need this videoprojector. And to be honest the specs are like the P6...
by AERO
Fri Aug 09, 2019 12:53 pm
Forum: Announcement
Topic: Blackview is now looking for French users
Replies: 7
Views: 3733

Re: Blackview is now looking for French users

Hi, I can help if needed. 
by AERO
Fri Aug 09, 2019 12:48 pm
Forum: Service and tech
Topic: Google applications keep crashing
Replies: 1
Views: 1446

Re: Google applications keep crashing

I think it's because of a conflict with Android Webview. I had the same problem. 
You should try to delete the data or empty the cache for Android Webview. 
After reboot your mobile, Google play should do the updates and then you will see what will happen. 
by AERO
Fri Aug 09, 2019 12:41 pm
Forum: Service and tech
Topic: [TRACKED] problem with the fix gps
Replies: 19
Views: 6603

Re: [TRACKED] problem with the fix gps

blackview_admin wrote:
I'm very sorry to read about this delay, but tech team is very busy and working to many different phone models at the same time.

Yes, maybe you should hire new people.  ;)
by AERO
Fri Aug 09, 2019 12:39 pm
Forum: Service and tech
Topic: Spare parts
Replies: 13
Views: 3619

Re: Spare parts

AERO wrote:
Hello!

Is it possible to change this metal part around the phone? I lost the paint, it's going away... i think it should not... 
I have a copper colour under. 

No reply? 
by AERO
Mon Jul 22, 2019 10:53 am
Forum: Service and tech
Topic: Music on starter
Replies: 7
Views: 3356

Re: Music on starter

blackview_admin wrote:
Will forward that to the tech team!

Any news?
by AERO
Mon Jul 22, 2019 10:52 am
Forum: Service and tech
Topic: Touchscreen doesn't work while charging!
Replies: 2
Views: 2117

Re: Touchscreen doesn't work while charging!

I still have the same. I think because of the overheating while charging.

Best solution is : don't use the phone while charging. 
by AERO
Mon Jul 22, 2019 10:50 am
Forum: Service and tech
Topic: Spare parts
Replies: 13
Views: 3619

Re: Spare parts

Hello!

Is it possible to change this metal part around the phone? I lost the paint, it's going away... i think it should not... 
I have a copper colour under. 
by AERO
Mon Jul 22, 2019 10:48 am
Forum: Service and tech
Topic: p6000 overheat when charging
Replies: 3
Views: 1815

Re: p6000 overheat when charging

I have the same. I am used to it. It's because of the fast charge. 

I think the best is to not use the mobile when it's in charge. That's it. 
by AERO
Mon Jul 22, 2019 10:47 am
Forum: Service and tech
Topic: USB C connector doesnt' work properly
Replies: 2
Views: 1715

USB C connector doesnt' work properly

Hello, I have a problem with my connector. 
When I put in charger i doesn't work properly, somethimes it works, somethimes not. 
I need to move it to find the charge... little boring. 

I contacted the seller, he told me he cannot do anything, please contact blackview