Blackview User Forum

Search found 38 matches

by AERO
Fri Aug 09, 2019 12:39 pm
Forum: Service and tech
Topic: Spare parts
Replies: 13
Views: 1333

Re: Spare parts

AERO wrote:
Hello!

Is it possible to change this metal part around the phone? I lost the paint, it's going away... i think it should not... 
I have a copper colour under. 

No reply? 
by AERO
Mon Jul 22, 2019 10:53 am
Forum: Service and tech
Topic: Music on starter
Replies: 7
Views: 1959

Re: Music on starter

blackview_admin wrote:
Will forward that to the tech team!

Any news?
by AERO
Mon Jul 22, 2019 10:52 am
Forum: Service and tech
Topic: Touchscreen doesn't work while charging!
Replies: 2
Views: 900

Re: Touchscreen doesn't work while charging!

I still have the same. I think because of the overheating while charging.

Best solution is : don't use the phone while charging. 
by AERO
Mon Jul 22, 2019 10:50 am
Forum: Service and tech
Topic: Spare parts
Replies: 13
Views: 1333

Re: Spare parts

Hello!

Is it possible to change this metal part around the phone? I lost the paint, it's going away... i think it should not... 
I have a copper colour under. 
by AERO
Mon Jul 22, 2019 10:48 am
Forum: Service and tech
Topic: p6000 overheat when charging
Replies: 3
Views: 554

Re: p6000 overheat when charging

I have the same. I am used to it. It's because of the fast charge. 

I think the best is to not use the mobile when it's in charge. That's it. 
by AERO
Mon Jul 22, 2019 10:47 am
Forum: Service and tech
Topic: USB C connector doesnt' work properly
Replies: 2
Views: 429

USB C connector doesnt' work properly

Hello, I have a problem with my connector. 
When I put in charger i doesn't work properly, somethimes it works, somethimes not. 
I need to move it to find the charge... little boring. 

I contacted the seller, he told me he cannot do anything, please contact blackview
by AERO
Mon Jul 22, 2019 10:45 am
Forum: Service and tech
Topic: Gmail and SMS can't read messages, always crash
Replies: 6
Views: 532

Re: Gmail and SMS can't read messages, always crash

I had the same. 
It's because of a conflict with android webview. 
by AERO
Wed Jun 20, 2018 7:28 am
Forum: Service and tech
Topic: Detailed Specifications?
Replies: 9
Views: 2557

Re: Detailed Specifications?

BV8000PRO wrote:
Hi All,
Do you know if this phone has FM radio? I read in one review it does and another it doesn't? It is the only thing not making me buy the phone...
Thanks

NO FM RADIO.  :roll:
by AERO
Wed Jun 20, 2018 7:21 am
Forum: Service and tech
Topic: Touchscreen doesn't work while charging!
Replies: 2
Views: 900

Touchscreen doesn't work while charging!

Hello, I have a problem with my P6000, it's working well but when i put it on charger, it becomes very hot.  I use the original Blackview charger, with blackview cable i had in package.  I checked in droid Info, between 42 and 45°C. And when the mobile is hot i cannot use my touchscreen!  It's simpl...
by AERO
Wed Jun 20, 2018 7:12 am
Forum: Service and tech
Topic: Music on starter
Replies: 7
Views: 1959

Re: Music on starter

My mobile is in silent mode, when i restart i have always the jingle.  :(