Blackview User Forum

Search found 6 matches

by gio.cia
Thu Dec 06, 2018 9:39 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 100
Views: 15712

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

aubertda wrote:
For your information, I sent the phone back.
...Not sure I will buy another blackview phone...

Me too... :cry:
by gio.cia
Thu Nov 29, 2018 11:06 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 100
Views: 15712

Re: [TRACKED] Active Noise Cancellation faulty?

Neo5711 wrote:


Which app did you use?  All the ones I've downloaded say that there is no mediatek hardware on my device and/or there is no engineer mode.

MTK Engineering Mode.
https://play.google.com/store/apps/deta ... eermodeapp
It works on BV6800pro
by gio.cia
Sun Nov 25, 2018 9:48 pm
Forum: Service and tech
Topic: [TRACKED] Bv6800 pro camera unfocus
Replies: 39
Views: 6147

Re: Bv6800 pro camera unfocus

blackview_admin wrote:
What about tapping on the display the thing you want to focus on? Does this work?

No, when autofocus get stuck and stop working, tapping on the display is useless.
You have to force stop off the camera (i.e. deep cleaning by closing background app) and restart it.
by gio.cia
Sun Nov 25, 2018 9:11 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 100
Views: 15712

Re: [TRACKED] Active Noise Cancellation faulty?

[quote= To run engineering mode no code works. I have succeeded only by one of the various "MTK engineering mode" app easily available on the Play Store. Try![/quote] Were you able to clear up the muffled call audio?[/quote] Not at all! I'm not an expert on it. Many settings are hard to un...
by gio.cia
Fri Nov 23, 2018 12:58 pm
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 100
Views: 15712

Re: [TRACKED] Active Noise Cancellation faulty?

phoenixkk wrote:
blackview_admin wrote:
To enter engineering menu, please try #*#33#*#

It doesn't works.

To run engineering mode no code works.
I have succeeded only by one of the various "MTK engineering mode" app easily available on the Play Store.
Try!
by gio.cia
Fri Nov 23, 2018 12:53 pm
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 100
Views: 15712

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

The same problem for bv6800pro! During calls the audio on the other part's phones is awful. My voice is muffled, echoed and when the other speaks  my voice ceases (a two-ways conversation is impossible). I've fuzzed on the audio settings in the engineering mode but with no results. The audio on my p...