Blackview User Forum

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by Ramrod
Thu Jul 18, 2019 10:40 am
Forum: Service and tech
Topic: [TRACKED] NFC card emulation issues
Replies: 4
Views: 1086

Re: [TRACKED] NFC card emulation issues

Got this as well.....
by Ramrod
Thu Jul 04, 2019 2:24 pm
Forum: Service and tech
Topic: 3.5mm Headphone Jack Compatability
Replies: 17
Views: 1768

Re: 3.5mm Headphone Jack Compatability

Thank you for this, Colt. I wouldn't have thought they'd have made a custom plug just for that small of a difference.  Seems the dimension added by the rubber was an oversight. There's really only one fix I can imagine and that's to thin out the rubber.  My question is, which tool are ya gonna use ...
by Ramrod
Sat May 11, 2019 5:44 pm
Forum: Service and tech
Topic: 3.5mm Headphone Jack Compatability
Replies: 17
Views: 1768

Re: 3.5mm Headphone Jack Compatability

My (non-pro) 9500 aux socket worked fine with all sorts of 2.5 jacks until I dropped it last week. Since then it doesn't recognise a jack plugged into it unless it's jammed in really hard and then only for a second or two. Having read this thread, I tapped the bottom right corner of my phone firmly ...
by Ramrod
Mon Apr 08, 2019 11:57 am
Forum: Service and tech
Topic: 4G no longer an option on the phone
Replies: 12
Views: 781

Re: 4G no longer an option on the phone

I also found another setting last night.  In Mobile data settings, hit the three dot menu in the upper right corner and select "mobile networks".  In this menu, go to "preferred networks" and (1) make sure yours is still there and has a 4G listing, and (2) if it's not, try addin...
by Ramrod
Mon Apr 08, 2019 11:23 am
Forum: Service and tech
Topic: 4G no longer an option on the phone
Replies: 12
Views: 781

Re: 4G no longer an option on the phone

I wonder if you've had a failure of the 4g/lte radio hardware itself.    I don't know if it's part of the same chip as the 3g. On the Pro, "*#*#33#*#*" will get you to the engineering menu.  I forget what the code is for the non-pro, but there was a thread for it.  I believe "CallMeC...
by Ramrod
Mon Apr 08, 2019 11:22 am
Forum: Service and tech
Topic: 4G no longer an option on the phone
Replies: 12
Views: 781

Re: 4G no longer an option on the phone

blackview_admin wrote:
Guys, first always try to perform a factory reset, expecially after a firmware update!

This happened before the update. None of the service provided options to choose from has 4G now. They are all 2G and 3G.
I'll try that engineer menue code and the factory reset after if no joy.
by Ramrod
Sat Apr 06, 2019 6:16 pm
Forum: Service and tech
Topic: 4G no longer an option on the phone
Replies: 12
Views: 781

Re: 4G no longer an option on the phone

The 4G option vanished from my phone before I installed the update. I was hoping that the update would fix it. On the plus side, my battery life is even better than before now that I'm permanently on 3G!
by Ramrod
Sat Apr 06, 2019 1:09 pm
Forum: Service and tech
Topic: 4G no longer an option on the phone
Replies: 12
Views: 781

4G no longer an option on the phone

2 days ago my 9500 (not pro) was on 3G. I went to put it back to 4G but that was greyed out iirc. Rebooted and found that 3G is the only option, 4G option has disappeared. Rebooted/airplane mode no joy. Installed latest update  (yesterday), still no joy. My service provider isn't reporting a 4G outa...
by Ramrod
Thu Feb 21, 2019 3:57 pm
Forum: Service and tech
Topic: BV9500: what is max capacity of microSD card ?
Replies: 7
Views: 1067

Re: BV9500: what is max capacity of microSD card ?

F.E.K. wrote:
Chichoun wrote:
Hello,

What is the maximum capacity of a microSD card that can be used with the BV9500 (simple one, not the PRO) ?

Regards,
Chichoun

I have 128Gb MicroSd card in my phone, working well.

Same here.
by Ramrod
Fri Feb 15, 2019 11:29 am
Forum: Service and tech
Topic: [TRACKED] very very slow charging
Replies: 118
Views: 18930

Re: [TRACKED] very very slow charging

I solved this simply by buying a different cable
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