Blackview User Forum

Search found 18 matches

  • 1
  • 2
by phoenixkk
Sun Jun 16, 2019 2:43 am
Forum: Service and tech
Topic: My Phone won't turn on
Replies: 1
Views: 403

My Phone won't turn on

I have blackview bv9500pro and have been using it for a while and then it went off and won't turn on.
I've tried to contact blackview support but no response.

By any chance can I send it back for repair.
by phoenixkk
Sat Jan 05, 2019 2:50 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 104
Views: 31088

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

There're lots of problems for this phone already. So I think i'm done with the brand that are not global brand already. b'coz I realize that after sale service should be considered as a primary reason to buy things.
by phoenixkk
Tue Jan 01, 2019 2:08 pm
Forum: Service and tech
Topic: BV9500 Wireless Update
Replies: 21
Views: 7086

Re: BV9500 Wireless Update

This phone has been out for months now, and has a lot of problems. I'm doubting that why on earth the company hasn't release offline firmware fix yet.
Not to mention that phone's compass still doesn't works as it should be.

Kinda upset with the quality of services.
by phoenixkk
Tue Jan 01, 2019 1:58 pm
Forum: Service and tech
Topic: BV9500 Wireless Update
Replies: 21
Views: 7086

Re: BV9500 Wireless Update

I've done the factory restore 3 times and even then the phone has a problem unpacking the update 20181026. I see that Blackview is not showing any concern in resolving the problems of the phones of its brand, proof of this is the timing of even posts answered here on the site. Try to perform a ...
by phoenixkk
Thu Dec 06, 2018 11:33 am
Forum: Service and tech
Topic: [SOLVED] Compass doesn't work properly
Replies: 36
Views: 5865

Re: [TRACKED] Compass doesn't work properly

+1 Same to me, Hope this will fix after firmware update. But Again my phone doesn't do OTA update so just curious if anyone have the same problem as mine.
by phoenixkk
Sat Dec 01, 2018 7:23 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 104
Views: 31088

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

blackview_admin wrote:
Neo5711 wrote:
Do y'all have any updates on the status of the microphone fix?

It will come with an OTA update

Just to let you know, OTA update still doesn't work on my phone. I think it's been around almost a month already from my last post.
by phoenixkk
Thu Nov 15, 2018 2:33 am
Forum: Service and tech
Topic: [SOLVED] PTT and Digital Intercom disable option
Replies: 44
Views: 20787

Re: PTT and Digital Intercom

Hi there. Unfortunately not at the moment. I'll send a request to the tech team about that. ;) First off, this forum designates that it is for the BV9500 PRO, yet we are constantly seeing references to the 9500. Get a forum for that phone, please.  This 9500 Pro is messed up enough without adding a...
by phoenixkk
Tue Nov 13, 2018 11:11 am
Forum: Service and tech
Topic: Change Vibrations
Replies: 4
Views: 1056

Re: Change Vibrations

Take a look here: https://www.google.it/search?q=android+vibration+intensity&oq=android+vibration+intensity&aqs=chrome..69i57.9391j0j7&client=ms-android-jeko&sourceid=chrome-mobile&ie=UTF-8 There is no such settings, Can you point me specific menu for change vibration intensity....
by phoenixkk
Tue Nov 13, 2018 5:26 am
Forum: Service and tech
Topic: [SOLVED] PTT and Digital Intercom disable option
Replies: 44
Views: 20787

Re: [SOLVED] PTT and Digital Intercom disable option

After I did factory reset. phone still won't do update. any suggestions would be really appreciated. If you performed a factory reset and searched for updates under a wifi network, but the update doesn't show, just be patient, wait and try again. OTA updates can't be predicted, different users ...
by phoenixkk
Mon Nov 12, 2018 10:44 am
Forum: Service and tech
Topic: [SOLVED] PTT and Digital Intercom disable option
Replies: 44
Views: 20787

Re: [SOLVED] PTT and Digital Intercom disable option

After I did factory reset. phone still won't do update.
any suggestions would be really appreciated.
  • 1
  • 2