Search found 3739 matches

by blackview_admin
Tue Jan 16, 2018 10:57 pm
Forum: Service and tech
Topic: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody
Replies: 232
Views: 8912

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Seems to be a feature of Blackview phones right back to the bv6000. They send out an ota and it stuffs your phone up then they expect you to flash it or what ever they want to call it. My bv 6000 continuously restarts. Not everyone on here knows how to just go and flash a phone . Funny how you by o...
by blackview_admin
Tue Jan 16, 2018 10:48 pm
Forum: Service and tech
Topic: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update
Replies: 20
Views: 775

Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Aeron wrote:I have the same problem. I reflashed 20171227 (I originally got it via OTA) but it did not change anything.


jman0 wrote:The issue is present on the 20171227 version too. That's the one I have, and I flashed it via flash tool


Thanks for your precious feedback guys!
by blackview_admin
Tue Jan 16, 2018 10:44 pm
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 101
Views: 1489

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Now tested. Flashed 20171114_s21v57c2k_jk_tee without problems. Followed by a factory reset. Still no battery charging and no recognition by Windows USB. Serial is 95PVHEGAPZHAZD65 as reported by About phone/Status. My working - nonaffected BV8000Pro has serial HMY5DM8DHYRKWC75. Also there is - wit...
by blackview_admin
Tue Jan 16, 2018 10:31 pm
Forum: Service and tech
Topic: [TRACKED] Update 20171227-1550 - Battery Drain again?
Replies: 32
Views: 1134

Re: [TRACKED] Update 20171227-1550 - Battery Drain again?

Guys, i'm still waiting for a confirmation about FLASHING the 20171227 update to solve the battery drain-again issue.
Once got it, i'll mark this issue as solved. ;)
by blackview_admin
Tue Jan 16, 2018 10:26 pm
Forum: Service and tech
Topic: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104
Replies: 26
Views: 907

Re: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

[ Hi All, I have the same issue on my BV8000 Pro, after last update VO.1_20170803_20180105-1104 I get no notifications from WeChat/Whatapp unless I unlock phone and start the app? This was not a problem before. Being told to do a factory reset does not sound like normal Android procedure on any oth...
by blackview_admin
Tue Jan 16, 2018 10:18 pm
Forum: Service and tech
Topic: no notification since update 20180105
Replies: 4
Views: 70

Re: no notification since update 20180105

duraspeed enabled .. all applications whitelisted .. but still no notification ... That thread is not talking about duraspeed, but the background task clear feature. It seems like if you flash the latest upgrade, it's always on, even if you turn if off manually. So the solution seems to be setting ...
by blackview_admin
Tue Jan 16, 2018 10:16 pm
Forum: Service and tech
Topic: BV8000pro camera became very noisy and poor after 20171227 update
Replies: 1
Views: 4

Re: BV8000pro camera became very noisy and poor after 20171227 update

1) Did you try the camera (taking good photos) before updating your phone? 2) Did you pefform a factory reset after the 20171227 update? 3) Can you try to FLASH your device to the 20171227 update? Flashing will also solve the little drain issue. ROM donwload http://bbs.blackview.hk/viewtopic.php?f=1...
by blackview_admin
Tue Jan 16, 2018 10:08 pm
Forum: Service and tech
Topic: [SOLVED] Not reading Sim card
Replies: 1
Views: 6

Re: Not reading Sim card

Open the SIM tray and check if everything is ok. Reseat your SIM in the current SIM slot.

If nothing changes, try to install your SIM card in the second SIM slot.

if nothing changes again, please test your SIM in another phone (or another SIM in your BV8000).
by blackview_admin
Tue Jan 16, 2018 10:00 pm
Forum: ROM Download
Topic: [SOLVED] UNABLE TO CONCLUDE WIRELESS UPDATE
Replies: 1
Views: 11

Re: UNABLE TO CONCLUDE WIRELESS UPDATE

Perform a factory reset, charge your device at least at 50% and try again ;)
Remember to perform a factory reset (again!) after the update!
by blackview_admin
Tue Jan 16, 2018 9:56 pm
Forum: Service and tech
Topic: [SOLVED] Mirrorlink
Replies: 1
Views: 5

Re: Mirrorlink

Not for the moment, but we can't exclude it for the future ;)

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