Blackview User Forum

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by blackview_admin
Wed Dec 19, 2018 8:12 am
Forum: Service and tech (Android 8)
Topic: [TRACKED] Fast charging is not working and battery drains fast
Replies: 84
Views: 5413

Re: [TRACKED] Fast charging is not working and battery drains fast

If this can help anyone can send screenshot of the result of this application that detect's the process that prevent the smartphone from going into deep sleep. If you want you can try to run Wakelock Detector LITE with ADB permission... It didn't need root... https://play.google.com/store/apps/deta...
by blackview_admin
Wed Dec 19, 2018 8:07 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself
Replies: 59
Views: 3026

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

Tech team is aware of the issue, a fix will come :)
by blackview_admin
Wed Dec 19, 2018 8:03 am
Forum: Service and tech
Topic: THIS PROCESS ARE DRAINING OUR BATTERY!
Replies: 2
Views: 67

Re: THIS PROCESS ARE DRAINING OUR BATTERY!

It is a known issue on Android 7. Please downgrade your phone to the December 2017 Android 7 ROMs, perform a factory reset after the downgrade and everything will work without issues ;)
by blackview_admin
Wed Dec 19, 2018 7:58 am
Forum: Service and tech
Topic: Rattling inside phone
Replies: 3
Views: 34

Re: Rattling inside phone

Unfortunately, to know it you'll have to open it. If your phone works without problems and you can't open it, don't open it.
by blackview_admin
Wed Dec 19, 2018 7:53 am
Forum: Service and tech
Topic: BV6800 problem with connecting to PC
Replies: 4
Views: 136

Re: BV6800 problem with connecting to PC

Try to install these drivers and report back:
https://www.cyanogenmods.org/forums/top ... ows-7/?amp
by blackview_admin
Wed Dec 19, 2018 7:50 am
Forum: Service and tech
Topic: All Apps not start
Replies: 7
Views: 128

Re: All Apps not start

Try to select "don't optimize the app" in battery optimization settings, and report back.
by blackview_admin
Wed Dec 19, 2018 7:47 am
Forum: Service and tech
Topic: NEW HEADSET PROBLEM - Echo for caller and reciever in calls
Replies: 4
Views: 158

Re: NEW HEADSET PROBLEM - Echo for caller and reciever in calls

The unit is faulty, I suggest you to contact your seller to have it replaced under warranty.
by blackview_admin
Sat Dec 15, 2018 7:45 pm
Forum: Service and tech
Topic: bv9000pro fhd screen
Replies: 1
Views: 65

Re: bv9000pro fhd screen

here you go! https://it.aliexpress.com/item/Alesser-Android-Versione-7-1-Per-Blackview-BV9000-BV9000-Pro-FHD-HTT057F053-A0-Display-LCD-E/32847067423.html?spm=a2g0y.search0104.3.2.298639564RW2HD&ws_ab_test=searchweb0_0%2Csearchweb201602_3_10065_10068_10890_319_10546_317_10548_10696_453_10084_454_...
by blackview_admin
Sat Dec 15, 2018 7:43 pm
Forum: Service and tech
Topic: Screen protection instruction
Replies: 4
Views: 120

Re: Screen protection instruction

lol