Blackview User Forum

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by blackview_admin
Wed Sep 19, 2018 11:02 pm
Forum: Service and tech
Topic: Sim card and microsd not working
Replies: 3
Views: 35

Re: Sim card and microsd not working

my micro sd works perfectly on my other smartphones and my computer and my sim works perfectly with my other smartphones too and my A20 was bought from your website so you are the reseller and i tried to contact you via email then paypal dispute and then no answer so what do you plan to do with my ...
by blackview_admin
Wed Sep 19, 2018 10:44 pm
Forum: Service and tech
Topic: BV 9000 waterproof
Replies: 10
Views: 162

Re: BV 9000 waterproof

Hi ,  Thank you for answer.  Could you please inform me about situation I have.   In EU normally seller provide service for phone, but this service have to have certificate from manufacturer that service have employee with needed knowledge for service  and adequate conditions to perform service. Se...
by blackview_admin
Wed Sep 19, 2018 10:41 pm
Forum: Service and tech
Topic: A7 Pro erratic fingerprint scanner
Replies: 5
Views: 308

Re: A7 Pro erratic fingerprint scanner

I have this same issue. I bought the phone for my daughter to use and it randomly has issues with the fingerprint senser falsely triggering, causing the device to vibrate and weird things to happen with open apps. putting my finger on the sensor quiets it down, but sometimes when I take my finger o...
by blackview_admin
Wed Sep 19, 2018 6:13 pm
Forum: Service and tech
Topic: Phone freezing and restarting randomly
Replies: 23
Views: 852

Re: Phone freezing and restarting randomly

I have a same problem. It restarts radnomly, sometime few times a day, sometime it works fine for a few days. I reported the issue to the seller and they reportedly contacted supplier. This is a quote of their message : "Please help us open the phone back , and the  shrapnel is in poor contact...
by blackview_admin
Mon Sep 17, 2018 10:48 am
Forum: Service and tech
Topic: Sim card and microsd not working
Replies: 3
Views: 35

Re: Sim card and microsd not working

2 options:

1) Check if you correclty seat sim and microsd cards in their respective tray.
2) Your unit is faulty: you'll have to contact your seller to have it replaced under warranty
by blackview_admin
Mon Sep 17, 2018 10:17 am
Forum: Service and tech
Topic: BV 9000 waterproof
Replies: 10
Views: 162

Re: BV 9000 waterproof

IP68: 1 hour at 1 meter.
by blackview_admin
Mon Sep 17, 2018 10:15 am
Forum: Service and tech
Topic: Morning alarm
Replies: 21
Views: 677

Re: Morning alarm

comnei wrote:
Alarm on my bv p10000 not working.
If i try to set just for testing for 5-10 min ahead it works, but  not working when i set time at evening for morning period.
I hope it will be fixed soon tru update .

The solution is in few posts behind yours.... just read this topic...
by blackview_admin
Mon Sep 17, 2018 10:14 am
Forum: Service and tech
Topic: External devices not recognized
Replies: 3
Views: 50

Re: External devices not recognized

atty2005 wrote:
for the flash drive i am using the OTG cable, but the keyboard has a cord with micro usb plug so i dont need the OTG cable for the keyboard

You'll have to use the OTG cable anyway!
by blackview_admin
Mon Sep 17, 2018 10:01 am
Forum: Service and tech
Topic: [USEFUL] IMEI LOSS BY UPGRADE WITH FLASH TOOL
Replies: 10
Views: 763

Re: [USEFUL] IMEI LOSS BY UPGRADE WITH FLASH TOOL

Thanks for your precious feedback! ;)
by blackview_admin
Mon Sep 17, 2018 9:59 am
Forum: Service and tech
Topic: [SOLVED] touchscreen calibration
Replies: 7
Views: 173

Re: [SOLVED] touchscreen calibration

bucksnsk wrote:
Can you upload lastest version of SP MDT tool cutom edition? To programm display and touch

I can't help you with that, sorry.