Blackview User Forum

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by blackview_admin
Tue Aug 14, 2018 8:08 am
Forum: Service and tech
Topic: [FEATURE REQUEST] Project Treble support
Replies: 6
Views: 534

Re: [FEATURE REQUEST] Project Treble support

AleP wrote:
Netsplitz wrote:
+1. This should make it much easier for Blackview to keep up to date with security and OS updates (or at least allow us to move to AOSP for security and OS updates...)

So this feature is was implemented in Android 8?


Yes, as far as I know.
by blackview_admin
Tue Aug 14, 2018 7:24 am
Forum: ROM Download
Topic: Android 8.0, promises, fixes, translation.
Replies: 3
Views: 32

Re: Android 8.0, promises, fixes, translation.

FaustPWNZ wrote:
So why some have a translation, but the others do not. Where's the justice?


Translations are improving every day, but we need time. Giving users a good translation is not easy, as you can imagine, but we try to do our best as always.
by blackview_admin
Tue Aug 14, 2018 7:17 am
Forum: Service and tech
Topic: Unable to Connect to PC
Replies: 1
Views: 16

Re: Unable to Connect to PC

Wich is your operating system?
Once connected your phone to your pc, remember to select the "usb file transfer" on the drop down menu of your phone.
by blackview_admin
Tue Aug 14, 2018 7:12 am
Forum: Service and tech
Topic: Latency and freeze with 1080p on youtube
Replies: 4
Views: 32

Re: Latency and freeze with 1080p on youtube

Do you have Netflix or other apps wich can stream 1080p videos? Can you try them?
I don't think this is a problem with the phone, but with an unoptimized app wich have to be fixed by Google.
by blackview_admin
Mon Aug 13, 2018 4:08 pm
Forum: Service and tech (Android 8)
Topic: Update to android 8.0 IMPOSSIBLE
Replies: 2
Views: 74

Re: Update to android 8.0 IMPOSSIBLE

Double thread. please refer to the thread posted above.
by blackview_admin
Mon Aug 13, 2018 4:05 pm
Forum: Service and tech
Topic: [URGENT REQUEST] Start implementing the monthly Android security updates
Replies: 1
Views: 28

Re: [URGENT REQUEST] Start implementing the monthly Android security updates

Hi there! For security updates, please refer to this already existing thread: http://bbs.blackview.hk/viewtopic.php?f=191&t=338198&start=10 If you are interested, you can download the Android 8.0 firmware. Follow this links: http://bbs.blackview.hk/viewtopic.php?f=192&t=213272 http://bbs...
by blackview_admin
Mon Aug 13, 2018 3:43 pm
Forum: Service and tech
Topic: Latency and freeze with 1080p on youtube
Replies: 4
Views: 32

Re: Latency and freeze with 1080p on youtube

Hi there!
I need more details.

Are you using the YouTube app or the YouTube website?

Are you under WiFi or mobile data?
How fast your connection is in Mb/sec?
by blackview_admin
Mon Aug 13, 2018 3:40 pm
Forum: Service and tech
Topic: Transparent Film on phone and charger not working
Replies: 4
Views: 24

Re: Transparent Film on phone and charger not working

They have substituted the screen from previous models with a plastic film. Instead of quality glass used in both the BV6000 AND BV8000 they have substituted the film for tempered gorilla glass. My advice to you is to treat it like a baby bird, It's going to get broken if it ever falls from you hand...
by blackview_admin
Mon Aug 13, 2018 9:24 am
Forum: Service and tech
Topic: MMS Blackview bv 4000 pro ???
Replies: 1
Views: 7

Re: MMS Blackview bv 4000 pro ???

Hi there!
You'll have to contact your phone carrier to get the correct configuration about MMSs.
Have a good day ;)
by blackview_admin
Mon Aug 13, 2018 9:17 am
Forum: Service and tech
Topic: [SOLVED] Phone refuses to boot after first time in water
Replies: 8
Views: 115

Re: Phone refuses to boot after first time in water

Seller doesn't answer emails. Besides that, I'm not sure why it'd be their responsibility for your phone's issues? I'll tell you right now, this will be the last product I buy from Blackview, and I'll be advising all my friends and family to do the same. This is phenomenally poor customer service. ...