Blackview User Forum

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by blackview_admin
Thu May 24, 2018 9:11 pm
Forum: Service and tech
Topic: ROM
Replies: 1
Views: 4

Re: ROM

they will come soon!
by blackview_admin
Thu May 24, 2018 9:09 pm
Forum: Service and tech
Topic: bug after last update.
Replies: 3
Views: 59

Re: bug after last update.

after a factory reset i have the same problem. os version: p6000-blackview-v0.1-20171021 the microphone is ok with the handfree but when i want to call normaly no. That's not the firt time i have this problem with android phone. The solution is activate AMR Wideband but i need to be rooted. do you ...
by blackview_admin
Thu May 24, 2018 9:08 pm
Forum: Service and tech
Topic: USB-C to 3.5mm audio jack cable
Replies: 5
Views: 176

Re: USB-C to 3.5mm audio jack cable

Deslandes wrote:
still does not work even with the factory cable, I have expensive headphones and wanted to use ... I'm busy!

Did you use the OTG cable with an USB-3,5jack adapter as stated in my previous post?
by blackview_admin
Thu May 24, 2018 9:03 pm
Forum: Service and tech
Topic: leaked my BV7000 Pro
Replies: 1
Views: 4

Re: leaked my BV7000 Pro

Hi there, 
I'm sorry for what happened to your phone, but you'll have to contact your seller.
Only your seller can repair, replace or refund your device under warranty.
by blackview_admin
Thu May 24, 2018 9:02 pm
Forum: Service and tech
Topic: Installing TWRP
Replies: 1
Views: 2

Re: Installing TWRP

As stated many times, rooting and other modifications can't be officially supported for obivous reasons.
I can't help you further, but i will keep this topic open so that other users may help you.
by blackview_admin
Thu May 24, 2018 8:55 pm
Forum: Service and tech
Topic: BV8000 WON´T CHARGE
Replies: 1
Views: 5

Re: BV8000 WON´T CHARGE

It looks like a faulty charging board.
You can contact your seller for a replacement under warranty or replace it by yourself (and maybe losing warranty).
https://it.aliexpress.com/wholesale?spm ... 0+charging
by blackview_admin
Thu May 24, 2018 8:43 pm
Forum: Service and tech
Topic: No data for Lycamobile Spain
Replies: 2
Views: 5

Re: No data for Lycamobile Spain

Lycamobile gave issues also to another user in UK:
viewtopic.php?t=343661

"R" stands for Roaming, try to disable it.

Try also to follow that:
viewtopic.php?f=191&t=349626

Report back if it works ;)
by blackview_admin
Thu May 24, 2018 8:32 pm
Forum: Service and tech
Topic: Charging problem
Replies: 1
Views: 5

Re: Charging problem

Did it happen just after a firmware update?
by blackview_admin
Thu May 24, 2018 8:29 pm
Forum: Service and tech
Topic: [SOLVED] BV8000 Pro Firmware Update creates Error on restart
Replies: 3
Views: 60

Re: BV8000 Pro Firmware Update creates Error on restart

After a factory reset, google should prompy you to restore a previous backup of your device. It will reinstall all your apps. The SD card behaviour after a factory reset should be considered normal, unfortunately: https://forums.androidcentral.com/ask-question/777573-access-internal-sd-card-after-fa...
by blackview_admin
Thu May 24, 2018 3:53 pm
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself
Replies: 27
Views: 656

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

Hello, I have the same problem of pattern changing by itself (pattern for launching android OK but on homepage it says it's not the good one), and the screen capture bypass doesn't work for me : nothing happens when i push the left button. I tried doing backups from the android recovery screen with...