Search found 2994 matches

by blackview_admin
Wed Sep 20, 2017 5:34 pm
Forum: Service and tech
Topic: screen way too sensitive
Replies: 4
Views: 79

Re: screen way too sensitive

bv7000owner wrote:I have tried this, it doesnt change anything.


Thanks for the feedback. I will report this. Please keep your phone up to date to receive the latest bugfixes.
by blackview_admin
Wed Sep 20, 2017 5:31 pm
Forum: Service and tech
Topic: Camera shutter sound
Replies: 1
Views: 6

Re: Camera shutter sound

I can not reproduce this. Please update to the latest Firmware and perform a factory reset in recovery after that. wipe data/factory reset in recovery (this will delete your data/settings): - Power off and then press Power and Volume-up together for around 10 Seconds - be sure that the little arrow ...
by blackview_admin
Wed Sep 20, 2017 5:30 pm
Forum: Service and tech
Topic: BV7000 restarts suddenly DURING ongoing call
Replies: 1
Views: 8

Re: BV7000 restarts suddenly DURING ongoing call

This maya known issue of the touchscreen driver who lets the phone restart after a very long press on the screen in this case by your ear) it should be fixed by updating or flashing to the latest firmware version and perform a factory reset after that* . Please report if it helped you to solve the i...
by blackview_admin
Wed Sep 20, 2017 5:25 pm
Forum: Service and tech
Topic: Bought a bv7000 - a strange serial number.
Replies: 1
Views: 10

Re: Bought a bv7000 - a strange serial number.

That is normal for this device. We identify the BV7000 devices only by IMEI number. I think you received an original phone.
by blackview_admin
Wed Sep 20, 2017 5:22 pm
Forum: ROM Download
Topic: Simple Flashing Tutorial
Replies: 2
Views: 275

Re: Simple Flashing Tutorial

You are right, the screenshot is made wile flashing an other phone but the tutorial and all links are absolute correct for the BV7000. Scatter file will be different in every version, we will not write a new tutorial every time for that.
by blackview_admin
Wed Sep 20, 2017 5:15 pm
Forum: Service and tech
Topic: BV7000 left button behavior
Replies: 1
Views: 54

Re: BV7000 left button behavior

sorry, this is not possible with our official software in the moment.
by blackview_admin
Wed Sep 20, 2017 9:25 am
Forum: Service and tech
Topic: BV8000Pro_blackview_20170908 problems
Replies: 1
Views: 252

Re: BV8000Pro_blackview_20170908 problems

MB242 wrote:Pictures and video: https://box1.cz/s/cHyQ5DyWcapYhuk


Thank you very much for your feedback. I reported this to our technicians and hope it can be fixed quickly.
I recommend you to flash an older Firmware in the meantime if you prefer that. Backups should be done before every update.
by blackview_admin
Wed Sep 20, 2017 9:18 am
Forum: Service and tech
Topic: BlackView BV8000 Pro stopped working
Replies: 3
Views: 215

Re: BlackView BV8000 Pro stopped working

Chia-Hung Li wrote:Hi, the problem is now solved. Thank you very much. Apologies for the late reply.


Thanks for the feedback. I am glad that we could help.
by blackview_admin
Wed Sep 20, 2017 8:34 am
Forum: ROM Download
Topic: Automatic call recorder pro
Replies: 5
Views: 272

Re: Automatic call recorder pro

oaimng wrote:The permissions were on, so that's not the problem, I think it interferes with the phone's app recording option.


In that case ask the app developer for a fix.
by blackview_admin
Tue Sep 19, 2017 3:55 pm
Forum: Service and tech
Topic: Service Contact?
Replies: 4
Views: 376

Re: Service Contact?

This is terrible. I've been a big fan of BV6000 since it launched, despite all the software/hardware problems, and i was really looking forward to the BV8000. I hope Admin can help. Your seller should help you to repair or replace the phone in warranty time if needed. It doesn't matter if we will d...

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