Search found 3781 matches

by blackview_admin
Sat Jan 20, 2018 9:27 pm
Forum: Service and tech
Topic: [SOLVED] left button near home button
Replies: 1
Views: 10

Re: left button near home button

Hi there!
Your "menu" button is working as expected from the latest firmware updates.
Hold it for menu, press it once to show recent apps.
by blackview_admin
Sat Jan 20, 2018 11:45 am
Forum: Service and tech
Topic: [SOLVED] Strange vibration behaviour
Replies: 14
Views: 143

Re: [SOLVED] Strange vibration behaviour

Thanks for your suggestions guys, but i'll stick to the safest way: a replacement under warranty!
by blackview_admin
Fri Jan 19, 2018 3:22 pm
Forum: Service and tech
Topic: Tell BV8000Pro problem on Android pay and fingerprint payment
Replies: 10
Views: 671

Re: Tell BV8000Pro problem on Android pay and fingerprint payment

Yes, actually i am trying to use. Could you suggest any other confidential app for try? As far as i know Android Pay is the best. So, do you have any solution or update deadline or at least plan? Holding issue with a question mark is not right i believe. Even "For this phone NFC paying will no...
by blackview_admin
Fri Jan 19, 2018 3:19 pm
Forum: Service and tech
Topic: [SOLVED] How can I stay on one network using BV8000pro?
Replies: 3
Views: 43

Re: How can I stay on one network using BV8000pro?

many thanks Admin, but under the preferred network type there is no singular option for 4G. What i have is 4G/3G/2G(auto), 3G/2G(auto), 2G Hi there! Go to Settings -> More -> Mobile Networks. - Enable the "Advanced 4G LTE" setting. - Under the "Preferred network type" setting, s...
by blackview_admin
Fri Jan 19, 2018 11:00 am
Forum: Service and tech
Topic: [TRACKED] ROM_20171227: Back button unresponsive (again) and phone is slow
Replies: 14
Views: 324

Re: [TRACKED] ROM_20171227: Back button unresponsive (again) and phone is slow

Thanks for your precious feedback guys, i'll add it to the tech report.
by blackview_admin
Fri Jan 19, 2018 10:52 am
Forum: Service and tech
Topic: [SOLVED] How can I stay on one network using BV8000pro?
Replies: 3
Views: 43

Re: How can I stay on one network using BV8000pro?

Hi there! Go to Settings -> More -> Mobile Networks. - Enable the "Advanced 4G LTE" setting. - Under the "Preferred network type" setting, select "4G". IF the 4G is available, your device will always stick to it. If you device switches from different bands, it means tha...
by blackview_admin
Fri Jan 19, 2018 10:28 am
Forum: Service and tech
Topic: [TRACKED] ROM_20171227: Back button unresponsive (again) and phone is slow
Replies: 14
Views: 324

Re: [TRACKED] ROM_20171227: Back button unresponsive (again) and phone is slow

Guys, can you FLASH the 20171227 update again and report back if the issue gets solved? I'm asking that because FLASHING the 20171227 update again solved the battery drain-again issue wich came with the 20171227 OTA update. I did, and the back button stayed the same. In fact, I've been seeing this ...
by blackview_admin
Fri Jan 19, 2018 10:25 am
Forum: Service and tech
Topic: [SOLVED] Strange vibration behaviour
Replies: 14
Views: 143

Re: Strange vibration behaviour

I just went back to 20171114 version. I can't go any further, since flashing a version older than that one would brick the phone. I've noticed the same behaviour. I'm not sure whether this is a hardware issue, because I've tried an app which tests the various parts of the phone and the vibration te...
by blackview_admin
Fri Jan 19, 2018 10:24 am
Forum: Service and tech
Topic: [Solved] Seal missing?
Replies: 3
Views: 202

Re: [Solved] Seal missing?

Your picture shows a computer generated graphic, not a photo. When you watch inside the speaker holes you see a kind of "net" that protects the speaker from dirt. The speaker itself is sealed so that no water can come inside the phone from there.

Go to advanced search