Blackview User Forum

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by blackview_admin
Thu Jul 19, 2018 8:20 am
Forum: Service and tech (Android 8)
Topic: [TRACKED] Fast charging is not working and battery drains fast
Replies: 17
Views: 471

Re: [TRACKED] Fast charging is not working and battery drains fast

AleP wrote:
Dustyman042004 wrote:
I am.using.8.0 but my battery drains so fast even when not using after in upgraded I can't make It through a day of use

Admin, so the deep sleep bug fixed, what is the problem?
And when an update with fix?

Tech team is aware, so a fix will come. But, as always, not ETA.
by blackview_admin
Thu Jul 19, 2018 8:18 am
Forum: Service and tech (Android 8)
Topic: [TRACKED] turn the display on by tapping
Replies: 4
Views: 59

Re: [TRACKED] turn the display on by tapping

Tech team has been informed ;)
by blackview_admin
Thu Jul 19, 2018 8:12 am
Forum: ROM Download
Topic: New ROM 20180522 on OTA
Replies: 38
Views: 4355

Re: New ROM 20180522 on OTA

Kryogenius wrote:
hi,

some bugs conduct to phone reboots,
Autonomy is not optimize, one day = one charge

thanks

Please perform a factory reset after the update and check again.
by blackview_admin
Wed Jul 18, 2018 8:50 am
Forum: Service and tech
Topic: photo focusing issue
Replies: 13
Views: 464

Re: photo focusing issue

Vince10000pro wrote:
good morning,
after my first post (one month ago) have any news by tech team?
is very diffiuct to use the camera for scanning qr codes and bar codes.
please help me

Still no news. But they got all the infos for a fix.
by blackview_admin
Wed Jul 18, 2018 8:49 am
Forum: Service and tech
Topic: security update ?
Replies: 3
Views: 57

Re: security update ?

Sorry but i can't understand your question.
by blackview_admin
Wed Jul 18, 2018 8:48 am
Forum: Service and tech
Topic: Bokah effect
Replies: 7
Views: 208

Re: Bokah effect

B45L3R wrote:
any progress?

Tech team is aware of that, so a fix will come. No ETA at the moment, unfortunately!
by blackview_admin
Wed Jul 18, 2018 8:47 am
Forum: Service and tech
Topic: Morning alarm
Replies: 11
Views: 285

Re: Morning alarm

tech team is already aware, but no news at the moment.
by blackview_admin
Wed Jul 18, 2018 8:12 am
Forum: Service and tech (Android 8)
Topic: BV8000Pro_blackview_2018062921 feedback.....
Replies: 28
Views: 964

Re: BV8000Pro_blackview_2018062921 feedback.....

Dphilpott81 wrote:
Mega.nz does not appear to be a real website? And OTA says my software is up to date on Android 7. Is there no hope of an upgrade for me?

Mega.nz is real and is working as expected. For the OTA update some users wait a lot....
by blackview_admin
Wed Jul 18, 2018 8:08 am
Forum: Service and tech (Android 8)
Topic: [TRACKED] Boot Sound can't be muted
Replies: 3
Views: 103

Re: [TRACKED] Boot Sound can't be muted

issue is now tracked!