Search found 3755 matches

by blackview_admin
Wed Jan 17, 2018 7:53 pm
Forum: Service and tech
Topic: Strange vibration behaviour
Replies: 5
Views: 47

Re: Strange vibration behaviour

Can you flash back to the previous "working" firmware?
I need to check if it's an hardware fault or not.
by blackview_admin
Wed Jan 17, 2018 4:52 pm
Forum: Service and tech
Topic: [TRACKED] Missing LED options after 20180105 OTA update
Replies: 12
Views: 185

Re: [TRACKED] Missing LED options after 20180105 OTA update

CrazyWolf74 wrote:Nope, I can't find it... do I have to turn on/off other features ?


No, not for the moment. ;)
by blackview_admin
Wed Jan 17, 2018 4:48 pm
Forum: Service and tech
Topic: [SOLVED] bv 8000 every time phone gets wet it stuck with earphones on (no ip68 at all)
Replies: 1
Views: 18

Re: bv 8000 every time phone gets wet it stuck with earphones on (no ip68 at all)

Hi there! What you call an "issue", it's actually quite normal. The BV8000PRO actually IS IP68 as it will not let water or dust get INSIDE the main body. Both the 3,5 jack port and the USB-C port are sealed towards the main body, or your device wouldn't have survived :D The comfort of not ...
by blackview_admin
Wed Jan 17, 2018 1:37 pm
Forum: Service and tech
Topic: [TRACKED] Missing LED options after 20180105 OTA update
Replies: 12
Views: 185

Re: [TRACKED] Missing LED options after 20180105 OTA update

Crazywolf, can you find an entry called "Breath light" under Settings -> Display?
by blackview_admin
Wed Jan 17, 2018 12:18 pm
Forum: Service and tech
Topic: [TRACKED] Update 20171227-1550 - Battery Drain again?
Replies: 37
Views: 1244

Re: [TRACKED] Update 20171227-1550 - Battery Drain again?

khaqanson wrote:Can We Root this Rom>>>20171227-1550??????

Please don't say that first degrade the phone ,root it and then upgrade :evil: :cry:


Sorry but rooting is not supported at the moment.
Please keep this thread on topic ;)
by blackview_admin
Wed Jan 17, 2018 12:16 pm
Forum: Service and tech
Topic: [TRACKED AND ALMOST SOLVED] Bluetooth issues
Replies: 77
Views: 3333

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

AlexT wrote:I am pretty positive that we've followed all the steps.
However I will be on location tomorrow and can retest everything.
I will let you know


OK ;)

Remember also to whitelist your scanner's app in the "background task clear" setting
by blackview_admin
Wed Jan 17, 2018 11:39 am
Forum: ROM Download
Topic: Simple Flashing Tutorial
Replies: 44
Views: 6541

Re: Simple Flashing Tutorial

Can you try it on another PC just to be sure? PLEASE STICK TO OUR TUTORIALS AND OUR FILES that you'll find in the opening post If i had any other PC why should i ask you for that error. ? At least i have that much sense to try it on other Pc . Well ....Not Satisfied with your replies!!! Come on Man...
by blackview_admin
Wed Jan 17, 2018 11:37 am
Forum: Service and tech
Topic: [SOLVED] BV8000 fingerprint not working
Replies: 37
Views: 2620

Re: [SOLVED] BV8000 fingerprint not working

kavedel wrote:I flashed it to 20171219 and then by OTA the 20171227. Factory reset both times. The phone was updated the first day I got it.


Can you flash to the 20171227 version and report back? I know that could be annoying, but it seems that doing only the OTA update led to strange issues.
by blackview_admin
Wed Jan 17, 2018 11:34 am
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 103
Views: 1579

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Larsn wrote:Ok. Will do. / Larsn


Very sorry about that, i know that it's annoying, but i can't see any other solution for your case :(

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