Search found 3002 matches

by blackview_admin
Thu Sep 21, 2017 2:09 pm
Forum: Service and tech
Topic: default apps on android 7
Replies: 1
Views: 24

Re: default apps on android 7

I will request this at our developers for the next update.
by blackview_admin
Thu Sep 21, 2017 2:05 pm
Forum: Service and tech
Topic: Teardown Review Disassembly & Assembly
Replies: 4
Views: 769

Re: Teardown Review Disassembly & Assembly

sherif wrote:Hello ,

would it be possible to tell me what type of screwdriver and what size to disassemble my phone please?

Best regards


It's a Torx T5 Screwdriver
by blackview_admin
Thu Sep 21, 2017 1:53 pm
Forum: Service and tech
Topic: Default app
Replies: 2
Views: 91

Re: Default app

In "settings> apps > acrobat" you can try to reset that setting and make it again. You can also restore all default open settings at settings> apps > top-right-menu .if that don't help try a factory reset*. Please report if that helped you. wipe data/factory reset in recovery (this will de...
by blackview_admin
Thu Sep 21, 2017 1:45 pm
Forum: Service and tech
Topic: Blackview BV7000 pro with flicker(blink) screen
Replies: 9
Views: 830

Re: Blackview BV7000 pro with flicker(blink) screen

What the new solution for my problem ? @blackview_admin What you have target for fix the problem ? Please give me solution for this problem Sorry, if flashing to the latest firmware* + factory reset does not help contact your seller for exchange the device. *If your Phone was original delivered wit...
by blackview_admin
Thu Sep 21, 2017 1:42 pm
Forum: Users sharing
Topic: Fail
Replies: 4
Views: 264

Re: Fail

Would you mind telling me which is the last room?. I do not have clear of all the links that are in the forum which is the last version .... I would appreciate it. A greeting http://bbs.blackview.hk/viewtopic.php?f=176&t=191529 If your Phone was original delivered with android 6 it's 20170717 I...
by blackview_admin
Thu Sep 21, 2017 1:09 pm
Forum: Service and tech
Topic: BV8000 camera , photo with REd witch is pink !
Replies: 3
Views: 223

Re: BV8000 camera , photo with REd witch is pink !

Thank you for your detailed bug report. I can not reproduce this but I will forward this to our engineers. I guess it is an software issue. Had you tried if - it is the same issue with apps like open camera? - a factory reset* is helping? * wipe data/factory reset in recovery (this will delete your ...
by blackview_admin
Thu Sep 21, 2017 9:36 am
Forum: Service and tech
Topic: BRAND NEW Black View BV7000 Pro WONT CHARGE!!
Replies: 8
Views: 873

Re: BRAND NEW Black View BV7000 Pro WONT CHARGE!!

Please check this: - do you have a bv7000 or a bv7000pro? - is the cable working for data transmission (from BV7000pro to PC) with this phone? - have the cable the needed longer usb-c plug (some users have received a to short one) - Is the cable able to load other devices? - Is it pissible to intert...
by blackview_admin
Thu Sep 21, 2017 9:05 am
Forum: Service and tech
Topic: Screen crashed display off
Replies: 1
Views: 8

Re: Screen crashed display off

You can buy a new LCD and/or Touch-Screen on platforms like aliexpress. I suggest to buy LCD + Touch digitaliser together because they are hard to separate. You can repair it by your own or go to a local mobile repair store. https://www.aliexpress.com/af/bv7000-lcd.html?site=glo&groupsort=1&...
by blackview_admin
Wed Sep 20, 2017 5:34 pm
Forum: Service and tech
Topic: screen way too sensitive
Replies: 4
Views: 92

Re: screen way too sensitive

bv7000owner wrote:I have tried this, it doesnt change anything.


Thanks for the feedback. I will report this. Please keep your phone up to date to receive the latest bugfixes.
by blackview_admin
Wed Sep 20, 2017 5:31 pm
Forum: Service and tech
Topic: Camera shutter sound
Replies: 1
Views: 9

Re: Camera shutter sound

I can not reproduce this. Please update to the latest Firmware and perform a factory reset in recovery after that. wipe data/factory reset in recovery (this will delete your data/settings): - Power off and then press Power and Volume-up together for around 10 Seconds - be sure that the little arrow ...

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