Blackview User Forum

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by blackview_admin
Mon Jul 16, 2018 8:33 am
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 196
Views: 11625

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

I have been having the same problem on my BV 8000 pro for a little over a week now. I am not very tech savy. so any help would be great. I cant charge my phone except when the phone is shut off. This started happening just after I updated my phone. I am unsure of which version I had versus which on...
by blackview_admin
Sun Jul 15, 2018 4:35 pm
Forum: Service and tech
Topic: crashed touch panel
Replies: 1
Views: 16

Re: crashed touch panel

Hi there. Here you can find an LCD+touch panel unit. It is very easy to replace. https://www.aliexpress.com/item/For-Blackview-P2-P2-Lite-LCD-Display-Touch-Screen-Digitizer-High-Quality-Black-Gray-Gold-Color/32831789918.html?spm=2114.search0204.3.2.27f95a057FWAu9&ws_ab_test=searchweb0_0,searchwe...
by blackview_admin
Sun Jul 15, 2018 4:32 pm
Forum: Service and tech (Android 8)
Topic: fingerprint unlocking
Replies: 4
Views: 114

Re: fingerprint unlocking

Can anybody else confirm such issue?
by blackview_admin
Sun Jul 15, 2018 3:29 pm
Forum: Service and tech
Topic: Camera/Autofocus is not working!
Replies: 6
Views: 84

Re: Camera/Autofocus is not working!

Can you perform a factory reset, try again and report back? 
by blackview_admin
Sun Jul 15, 2018 1:08 pm
Forum: Service and tech (Android 8)
Topic: BV8000Pro_blackview_2018062921 feedback.....
Replies: 27
Views: 887

Re: BV8000Pro_blackview_2018062921 feedback.....

Dphilpott81 wrote:
How long should I wait for the OTA update?

OTA updates delivery time may vary. Users don't get it at the same time, and not every user get every OTA update.
If you don't want to wait, please perform a local update.
by blackview_admin
Sun Jul 15, 2018 1:08 am
Forum: Service and tech (Android 8)
Topic: Battery issue
Replies: 1
Views: 68

Re: Battery issue

Dustyman042004 wrote:
Are we tracking the battery issues on the new 8.0 along with camera focus and shoot with auto flash. App having.issues getting internet connections

Just read forums, forums rules and please, please, please stop spamming.
Every issue has a specific thread. 
by blackview_admin
Sun Jul 15, 2018 12:54 am
Forum: Service and tech
Topic: One year satisfaction, but . . .
Replies: 2
Views: 36

Re: One year satisfaction, but . . .

Replacing the LCD should do the trick. It worth a try.
by blackview_admin
Sun Jul 15, 2018 12:48 am
Forum: Service and tech (Android 8)
Topic: BV8000Pro_blackview_2018062921 feedback.....
Replies: 27
Views: 887

Re: BV8000Pro_blackview_2018062921 feedback.....

Hi, I have two questions, the first is if exist a detailed changelog of the new OREO update, and the second is if substratum theme works on new Android 8 update, because I' m interested to the personalization of my device, thanks. I'm waiting an OTA update, for a stable OS. 1) The changelog of the ...
by blackview_admin
Sun Jul 15, 2018 12:44 am
Forum: Service and tech (Android 8)
Topic: problems with camera in vr games, unexpected closures
Replies: 1
Views: 30

Re: problems with camera in vr games, unexpected closures

did you perform a factory reset after the update?