Blackview User Forum

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by blackview_admin
Sat Jun 16, 2018 2:11 pm
Forum: Service and tech
Topic: Multifunction key - restart
Replies: 1
Views: 41

Re: Multifunction key - restart

Never head about such bug, but it is definitely a bug.
To correctly use the PTT function, you'll have to use only some specific (-chinese-) apps, so such feature is a bit "meh".

For what it takes, i suggest you to entirely disable the SOS/PTT button.
by blackview_admin
Sat Jun 16, 2018 2:06 pm
Forum: Service and tech
Topic: my speaker and vibration are not working
Replies: 4
Views: 45

Re: my speaker and vibration are not working

I don't know what kind of damage your phone took, but there's nothing more that you can do except contacting your seller for a replacement under warranty.
If you phone isn't under warranty anymore, you can check for some official repair centers near your country:
http://blackview.hk/global-agents/
by blackview_admin
Sat Jun 16, 2018 1:58 pm
Forum: Service and tech
Topic: Phone freezing and restarting randomly
Replies: 10
Views: 184

Re: Phone freezing and restarting randomly

It seems that you got a a lemon... as known as a faulty unit.
My suggestion? contact your seller and have your device replaced under warranty.
by blackview_admin
Sat Jun 16, 2018 12:39 pm
Forum: Service and tech
Topic: Mobile banking apps not working
Replies: 1
Views: 27

Re: Mobile banking apps not working

I suggest you to perform a factory reset and try again. Let me know if this solves your issues.
by blackview_admin
Sat Jun 16, 2018 12:21 pm
Forum: Service and tech
Topic: Battery Charging Temperature
Replies: 1
Views: 16

Re: Battery Charging Temperature

Temperature depends also on apps activity.
If you play or watch videos while charging, it's normal that the charging temperature will be higher.
by blackview_admin
Sat Jun 16, 2018 12:20 pm
Forum: ROM Download
Topic: Update to Android 8.0
Replies: 4
Views: 484

Re: Update to Android 8.0

ilkertr wrote:
yes, when Blackview A7pro will receive the android 8 update?

Still no ETA at the moment.
by blackview_admin
Sat Jun 16, 2018 9:32 am
Forum: ROM Download
Topic: android 8 update?
Replies: 1
Views: 16

Re: android 8 update?

No ETA at the moment, sorry.
by blackview_admin
Sat Jun 16, 2018 9:29 am
Forum: Service and tech
Topic: Cycle reboot (bootlop) after replace LCD
Replies: 5
Views: 78

Re: Cycle reboot (bootlop) after replace LCD

ean81 wrote:
Ask developers to add drivers for this LCD-screen to the latest version of the software.  In the first version there is a driver for this LCD screen.

Just asked. ;)
by blackview_admin
Sat Jun 16, 2018 9:27 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself
Replies: 38
Views: 1024

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

AleP wrote:
SORRY
I male a wrong, is seems that this trovi workshop only in my device or that doesn't work whet this bug is verified...

Didn't understand a word ahahahaah
by blackview_admin
Fri Jun 15, 2018 11:59 am
Forum: Service and tech
Topic: Wifi Hotspot not broadcasting ssid.
Replies: 1
Views: 24

Re: Wifi Hotspot not broadcasting ssid.

Are you telling me that other phones, tablet or PCs can't see the BV8000 Pro hotspot network? is it correct?