Blackview User Forum

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by blackview_admin
Thu Feb 21, 2019 10:33 am
Forum: Service and tech
Topic: [TRACKED] very very slow charging
Replies: 101
Views: 6321

Re: [TRACKED] very very slow charging

Guys, PLEASE PERFORM A FACTORY RESET AFTER EACH UPDATE TO AVOID WEIRD ISSUES.
To do that, please follow this link:
viewtopic.php?f=192&t=334922
by blackview_admin
Thu Feb 21, 2019 10:31 am
Forum: Service and tech
Topic: inside ear piece no sound
Replies: 6
Views: 108

Re: inside ear piece no sound

waynus wrote:
Anyone knows where to get a replacement part ?

They will come on Aliexpress, but in few months
by blackview_admin
Thu Feb 21, 2019 10:19 am
Forum: Service and tech
Topic: [TRACKED] need to switch off my phone to charge
Replies: 6
Views: 84

Re: need to switch off my phone to charge

OK, issue now tracked. Tech team will be informed.
by blackview_admin
Thu Feb 21, 2019 10:17 am
Forum: Service and tech
Topic: Problems after last update
Replies: 1
Views: 28

Re: Problems after last update

I can't properly understand what the problem is with such description...... but i want to remember you that PERFORMING A FACTORY RESET AFTER EACH UPDATE IS HIGHLY RECOMMENDED. So, please, do it. ;)
by blackview_admin
Thu Feb 21, 2019 10:09 am
Forum: Service and tech
Topic: A20 Touchscreen not working
Replies: 3
Views: 29

Re: A20 Touchscreen not working

Check your google account with a PC, maybe your photos have been auto-uploaded to Google drive!
by blackview_admin
Thu Feb 21, 2019 10:05 am
Forum: Service and tech (Android 8)
Topic: Apps not support in Google play store, after update
Replies: 9
Views: 388

Re: Apps not support in Google play store, after update

Updated my bv8000pro to V1.1_20180914_20180914_1420 But application from 1st post isn't supported on bv8000. P.S. performed total factory reset of the my device, 3 times)) It looks like an issue related to such apps, unfortunately there's nothing we can do for that. You may ask app deve...
by blackview_admin
Thu Feb 21, 2019 10:05 am
Forum: Service and tech (Android 8)
Topic: Downgrade
Replies: 12
Views: 625

Re: Downgrade

Done it! Back to 7 and my phone randomly rebooting several times a day, just like old times! Nougat how I've missed you! If only blackview had a clue what they were doing when it comes to software they would be decent phones. Shame. Just downgrade to december 2017 ROMs. They carry the sudden reboot...
by blackview_admin
Thu Feb 21, 2019 9:59 am
Forum: Service and tech
Topic: Speaker replacement
Replies: 1
Views: 11

Re: Speaker replacement

Here you go!
https://www.youtube.com/results?search_ ... eplacement

Follow one of these videos
by blackview_admin
Thu Feb 21, 2019 9:44 am
Forum: Service and tech
Topic: [TRACKED] Reboot
Replies: 57
Views: 3660

Re: [TRACKED] Reboot

Great! i need some other user to confirm this workaround and i can set this issue as solved ;)
by blackview_admin
Thu Feb 21, 2019 9:42 am
Forum: Service and tech
Topic: Android Auto connection failed
Replies: 1
Views: 16

Re: Android Auto connection failed

Please use the original USB cable, perform a factory reset and report back.