Blackview User Forum

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by blackview_admin
Thu Aug 16, 2018 3:26 pm
Forum: Service and tech
Topic: [SOLVED] BV8000pro dead
Replies: 9
Views: 156

Re: [SOLVED] BV8000pro dead

djspeed21 wrote:
So I've installed the new board & sadly nothing has changed. The phone will not boot, the proximity light still flashes when it's on the charger. I've even installed a new battery & still nothing. Any other suggestions?


Now try to reflash it to the latest firmware version.
by blackview_admin
Thu Aug 16, 2018 10:10 am
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 6
Views: 50

Re: BV7000 randomly restarts

Yeah, and because of that remember to backup your data! So I've resolved for now, the problem has presented again when i've reinstalled the Facebook app, i've noticed (15 minutes chatting on WhatsApp, the moment i was downloading Facebook, the smartphone rebooted). However, do you recommend updatin...
by blackview_admin
Wed Aug 15, 2018 7:19 pm
Forum: Service and tech (Android 8)
Topic: [SOLVED] Update to Oreo impossible.
Replies: 17
Views: 754

Re: [SOLVED] Update to Oreo impossible.

Good morning, I tried the second method twice but it doesn't work I downloaded the file "black view-bv8000 pro_2018062921_s21v57c2k_jk_tee-ota.zip" at the root of the SD card I validated "Apply update from SD card" then here are the messages: --Install /sdcard/black view-bv8...
by blackview_admin
Wed Aug 15, 2018 7:10 pm
Forum: Service and tech
Topic: Unable to Connect to PC
Replies: 4
Views: 73

Re: Unable to Connect to PC

Repair-uzb wrote:
Please screen the device manager when you phone is switched on


+1

And.... Can you try it also on another pc?
by blackview_admin
Wed Aug 15, 2018 7:03 pm
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 6
Views: 50

Re: BV7000 randomly restarts

Yeah, and because of that remember to backup your data!
by blackview_admin
Tue Aug 14, 2018 2:58 pm
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 6
Views: 50

Re: BV7000 randomly restarts

Hi there! Can you please perform a complete factory reset and report back? :)
by blackview_admin
Tue Aug 14, 2018 8:08 am
Forum: Service and tech
Topic: [FEATURE REQUEST] Project Treble support
Replies: 6
Views: 558

Re: [FEATURE REQUEST] Project Treble support

AleP wrote:
Netsplitz wrote:
+1. This should make it much easier for Blackview to keep up to date with security and OS updates (or at least allow us to move to AOSP for security and OS updates...)

So this feature is was implemented in Android 8?


Yes, as far as I know.
by blackview_admin
Tue Aug 14, 2018 7:24 am
Forum: ROM Download
Topic: Android 8.0, promises, fixes, translation.
Replies: 3
Views: 55

Re: Android 8.0, promises, fixes, translation.

FaustPWNZ wrote:
So why some have a translation, but the others do not. Where's the justice?


Translations are improving every day, but we need time. Giving users a good translation is not easy, as you can imagine, but we try to do our best as always.
by blackview_admin
Tue Aug 14, 2018 7:17 am
Forum: Service and tech
Topic: Unable to Connect to PC
Replies: 4
Views: 73

Re: Unable to Connect to PC

Wich is your operating system?
Once connected your phone to your pc, remember to select the "usb file transfer" on the drop down menu of your phone.