Blackview User Forum

Search found 5258 matches

by blackview_admin
Mon Sep 24, 2018 9:56 pm
Forum: Service and tech
Topic: Sim card and microsd not working
Replies: 8
Views: 73

Re: Sim card and microsd not working

All fixed and working now! I did a factory reset with the cards still in place and when I came back to it the card was active and asking to download settings before I even picked it up. So simple solution- factory reset with cards in place! I did try a factory reset earlier just to restart the norm...
by blackview_admin
Mon Sep 24, 2018 9:56 pm
Forum: Service and tech
Topic: Any news on the Oreo update
Replies: 7
Views: 136

Re: Any news on the Oreo update

We try to do our best ;)
by blackview_admin
Mon Sep 24, 2018 9:52 pm
Forum: Service and tech
Topic: echo
Replies: 8
Views: 236

Re: echo

Hi, Confirmed: when I put the volume lower (it was max level), the echo disappears... Could you solve it for next upgrade ?  thanks a lot This is a normal behaviour. The earpiece speaker is very powerful and the microphone is very sensitive. Good features wich combined together may give you this li...
by blackview_admin
Mon Sep 24, 2018 9:41 pm
Forum: Service and tech
Topic: Fingerprint don't fonction
Replies: 3
Views: 28

Re: Fingerprint don't fonction

I'm sorry but there's nothing more i can do to help you.
by blackview_admin
Sun Sep 23, 2018 11:51 am
Forum: Service and tech
Topic: Firmware for BV4000 Pro New revision
Replies: 4
Views: 91

Re: Firmware for BV4000 Pro New revision

triterpen wrote:
blackview_admin wrote:
Asked tech team about that.

hi. does tech team sand firmware?

No. It will take some time. I'll post here if it will be released.
by blackview_admin
Sun Sep 23, 2018 12:31 am
Forum: Service and tech
Topic: [USEFUL] A faulty charging board may cause mic and speaker problems
Replies: 18
Views: 2044

Re: [USEFUL] A faulty charging board may cause mic and speaker problems

Hi, read these post with interest. I also had a problem with the speaker. I replaced the old ones. The problem seemed to be fixed but one thing is very strange: the startup tune of the phone is very, very loud despite the low soundlevel i did set. When the phone is in operation mode the sound is as...
by blackview_admin
Sun Sep 23, 2018 12:23 am
Forum: Service and tech
Topic: Fingerprint overheating.
Replies: 1
Views: 30

Re: Fingerprint overheating.

Unfortunately it looks like an hardware fault. You'll have to contact your seller to have your device replaced under warranty.
by blackview_admin
Sun Sep 23, 2018 12:22 am
Forum: Service and tech
Topic: BV5800 Custom APN Settings
Replies: 4
Views: 61

Re: BV5800 Custom APN Settings

Unfortunately a downgrade to Android 8.0 isn't possibile.
by blackview_admin
Sun Sep 23, 2018 12:21 am
Forum: Service and tech
Topic: Fingerprint don't fonction
Replies: 3
Views: 28

Re: Fingerprint don't fonction

Unfortunately it looks like an hardware fault. You'll have to contact your seller to have your device replaced under warranty.
by blackview_admin
Sun Sep 23, 2018 12:15 am
Forum: Service and tech (Android 8)
Topic: Oreo wi-fi???
Replies: 3
Views: 158

Re: Oreo wi-fi???

Soon :) soon compared to what? the time it took to build the great wall of china? were waiting here with faulty phones that decharge themselfes faster than some people can charge them. your "soon" is over 2 weeks old, so its safe to say that this is rather a "later maybe" than a...