Blackview User Forum

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by blackview_admin
Fri Aug 17, 2018 5:12 pm
Forum: Service and tech (Android 8)
Topic: [SOLVED] Update to Oreo impossible.
Replies: 19
Views: 810

Re: [SOLVED] Update to Oreo impossible.

communicator wrote:
OK.

I followed your advice and after some difficulties of understanding and rereading the posts, I managed to come back in version 2017 12 27, then after the update to Oreo 8.0 it went well.

Thank you all for your help.


You're welcome ;)
by blackview_admin
Fri Aug 17, 2018 5:11 pm
Forum: Service and tech
Topic: [SOLVED] BV8000pro dead
Replies: 11
Views: 223

Re: [SOLVED] BV8000pro dead

Try to flash it anyway, even if it doesn't turn on, follow the tutorial.
by blackview_admin
Fri Aug 17, 2018 5:05 pm
Forum: Service and tech (Android 8)
Topic: [TRACKED] Fast charging is not working and battery drains fast
Replies: 35
Views: 1645

Re: [TRACKED] Fast charging is not working and battery drains fast

I have an update: the fast charging is back for me but with a new cable.  I've been using only the factory cable I received with the phone up to now. The fast charging was working until I updated to Oreo - I kept using the same cable but the charging went very slow.  I bought a new cable from AliEx...
by blackview_admin
Fri Aug 17, 2018 5:01 pm
Forum: Service and tech
Topic: Blackview P10000 Pro does not work in New York
Replies: 3
Views: 52

Re: Blackview P10000 Pro does not work in New York

Unfortunately T-Mobile agents know nothing about (our) phones.

Proof, just googled:
https://www.kimovil.com/en/frequency-ch ... p10000-pro
by blackview_admin
Thu Aug 16, 2018 3:26 pm
Forum: Service and tech
Topic: [SOLVED] BV8000pro dead
Replies: 11
Views: 223

Re: [SOLVED] BV8000pro dead

djspeed21 wrote:
So I've installed the new board & sadly nothing has changed. The phone will not boot, the proximity light still flashes when it's on the charger. I've even installed a new battery & still nothing. Any other suggestions?


Now try to reflash it to the latest firmware version.
by blackview_admin
Thu Aug 16, 2018 10:10 am
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 7
Views: 78

Re: BV7000 randomly restarts

Yeah, and because of that remember to backup your data! So I've resolved for now, the problem has presented again when i've reinstalled the Facebook app, i've noticed (15 minutes chatting on WhatsApp, the moment i was downloading Facebook, the smartphone rebooted). However, do you recommend updatin...
by blackview_admin
Wed Aug 15, 2018 7:19 pm
Forum: Service and tech (Android 8)
Topic: [SOLVED] Update to Oreo impossible.
Replies: 19
Views: 810

Re: [SOLVED] Update to Oreo impossible.

Good morning, I tried the second method twice but it doesn't work I downloaded the file "black view-bv8000 pro_2018062921_s21v57c2k_jk_tee-ota.zip" at the root of the SD card I validated "Apply update from SD card" then here are the messages: --Install /sdcard/black view-bv8...
by blackview_admin
Wed Aug 15, 2018 7:10 pm
Forum: Service and tech
Topic: Unable to Connect to PC
Replies: 4
Views: 77

Re: Unable to Connect to PC

Repair-uzb wrote:
Please screen the device manager when you phone is switched on


+1

And.... Can you try it also on another pc?
by blackview_admin
Wed Aug 15, 2018 7:03 pm
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 7
Views: 78

Re: BV7000 randomly restarts

Yeah, and because of that remember to backup your data!