Search found 4479 matches

by blackview_admin
Wed Apr 25, 2018 6:34 pm
Forum: Service and tech
Topic: [SOLVED] Pin Code Changed By Itself
Replies: 14
Views: 308

Re: [SOLVED] Pin Code Changed By Itself

Hi! During this morning, my phone changed the pin code by itself. I tried to make the block through "Find my Device" but i didn't any option to introduce a new password. Can anyone help me? Did anyone know how can i proceed? Thank u so much! yeah, i can confirm that something in google &q...
by blackview_admin
Wed Apr 25, 2018 3:22 pm
Forum: Service and tech
Topic: Shaking screen / Rear Camera deactivated
Replies: 1
Views: 16

Re: Shaking screen / Rear Camera deactivated

Hi there! Screen shake and camera issue definitely look like hardware faults, as they survived to a flashed firmware followed by a factory reset. The only solution would be contacting your seller to have your device replaced under warranty. About the alarm volume rising by itself, i never heard abou...
by blackview_admin
Wed Apr 25, 2018 8:36 am
Forum: Service and tech
Topic: black screen issue in p6000
Replies: 1
Views: 12

Re: black screen issue in p6000

This is an important feature, can't be disabled.
During call, if you put your device next to your ear, the screen will be disabled to avoid unintentional taps!
by blackview_admin
Wed Apr 25, 2018 8:34 am
Forum: Service and tech
Topic: podcast player playback stops every few seconds
Replies: 4
Views: 75

Re: podcast player playback stops every few seconds

Well I tried this and it has no effect. I went into Battery Optimization, and changed the Podcast app to "not optmized", and the behavior is the same. Playback changes to Stopped, every 30 seconds or so. Will the new ROM address this? thanks You have to find another setting, about backgro...
by blackview_admin
Wed Apr 25, 2018 8:32 am
Forum: Service and tech
Topic: Fingerprint option desappeared
Replies: 1
Views: 15

Re: Fingerprint option desappeared

Did you try a proper factory reset to put your device in factory state?
by blackview_admin
Wed Apr 25, 2018 8:31 am
Forum: Service and tech
Topic: OTA 20180122-1757
Replies: 8
Views: 680

Re: OTA 20180122-1757

JetJaguar wrote:I did a factory reset, and still, 2018 is not available. I have 1.0-20171102_20171215-1210 and it says it is currently up to date. How can I get the new ROM?


OTA updates behave like that, unfortunately.
Just wait few other days and continue checking.
by blackview_admin
Wed Apr 25, 2018 8:29 am
Forum: Service and tech
Topic: BV9000 loudspeaker problems
Replies: 9
Views: 294

Re: BV9000 loudspeaker problems

Thank you fopr your feigned sympathy. What are you going to do to help me obtain the parts needed to fix this phone under warranty? As i posted before, feel free to contact OUR official Aliexpress store, wich will surely help you properly: https://blackview.aliexpress.com/store/2094056?spm=2114.100...
by blackview_admin
Wed Apr 25, 2018 8:25 am
Forum: Service and tech
Topic: [TRACKED] After update 20180308 phone won't go to deep sleep
Replies: 23
Views: 731

Re: [TRACKED] After update 20180308 phone won't go to deep sleep

simon.segar wrote:Thanks. Do you think that this issue will be fixed soon? If the next update is due soon then it may be best to wait.


For the time that it takes, i suggest to downgrade to have your device working as it should ;)
by blackview_admin
Wed Apr 25, 2018 8:24 am
Forum: Service and tech (Android 8)
Topic: BV8000pro images on NeedROM
Replies: 4
Views: 178

Re: BV8000pro images on NeedROM

Me3_Man wrote:When will this update be available here for download, if it is official?


It will be officially available here when stable (and debugged) enough ;)
by blackview_admin
Tue Apr 24, 2018 9:04 am
Forum: Service and tech
Topic: WiFi problem
Replies: 2
Views: 60

Re: WiFi problem

Can anybody else confirm such issue?

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