Blackview User Forum

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by blackview_admin
Tue Oct 16, 2018 11:06 am
Forum: Service and tech
Topic: Bug on bv 10000 pro
Replies: 1
Views: 25

Re: Bug on bv 10000 pro

Never heard about that on this device. Please perform a factory reset and check again just after that.
by blackview_admin
Tue Oct 16, 2018 10:41 am
Forum: Service and tech
Topic: Set Default USB Connection Type
Replies: 7
Views: 78

Re: Set Default USB Connection Type

I can't reproduce such behaviour on my BV8000 Pro. I set it to be in "file transfer" mode, and it is always in such mode when i plug it on my PC. I'd suggest you to flash your devices to the november 2017 firmware followed by a factory reset. I'm currently using the 20170803 build.  I thi...
by blackview_admin
Tue Oct 16, 2018 10:37 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself
Replies: 53
Views: 2250

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

max05max wrote:
No, I didn't. 

So, it's not possible that your phone doesn't have a recovery image to let you perform a factory reset. 
You can wipe the system by recovery mode ( viewtopic.php?f=192&t=334922 ) or under settings->backup->factory reset.
by blackview_admin
Tue Oct 16, 2018 10:30 am
Forum: Service and tech (Android 8)
Topic: [TRACKED] Fast charging is not working and battery drains fast
Replies: 62
Views: 3469

Re: [TRACKED] Fast charging is not working and battery drains fast

I find if you leave mobile data off and switch it on only when you need it the battery will last just fine. Less than ideal I know, but more of a solution than blackview can offer. The way that I found is that with the ADB activation thought the Google SDK drivers. Download Wakelock Detector or Nap...
by blackview_admin
Tue Oct 16, 2018 10:26 am
Forum: Service and tech (Android 8)
Topic: [TRACKED] Bug with WiFi.
Replies: 7
Views: 167

Re: Bug with WiFi.

ok, forwarding such bug to the tech team!
by blackview_admin
Tue Oct 16, 2018 10:23 am
Forum: ROM Download
Topic: Rom BV8000 PRO android 8 rom for SP Flash Tool
Replies: 1
Views: 38

Re: Rom BV8000 PRO android 8 rom for SP Flash Tool

As far as i can understand what are you trying to ask... Here you can find ROM files http://bbs.blackview.hk/viewtopic.php?f=192&t=213272 Here you can find the flashing tutorial http://bbs.blackview.hk/viewtopic.php?f=192&t=319505 Here you can find THE ONLY WAY to update your phone from andr...
by blackview_admin
Tue Oct 16, 2018 10:21 am
Forum: ROM Download
Topic: ROM Update to Android 8.0 didn't work
Replies: 1
Views: 15

Re: ROM Update to Android 8.0 didn't work

You'll have to flash your device to a previous android 7 ROM (20171219 or 20171227), and then try again to perform a local update to Oreo.
All is written here!
viewtopic.php?f=192&t=436084
by blackview_admin
Sun Oct 14, 2018 10:32 am
Forum: Service and tech (Android 8)
Topic: [TRACKED] Bug with WiFi.
Replies: 7
Views: 167

Re: Bug with WiFi.

Dphilpott81 wrote:
Consider this the thread for the WiFi bug. I'd open threads for the other issues if I believed you could do anything about them.

If i can't help you to solved them, they need to be fixed at ROM level by the tech team. I can forward such issues to it.
by blackview_admin
Sun Oct 14, 2018 10:31 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself
Replies: 53
Views: 2250

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

I have combined problems, but the first one is definitely the pin changing by itself. The next is that I can't wipe the system, because my phone does not include a recovery image... Then I'm blocked, I'm not even sure to be able to do an update if a new version is coming out... Did you root your ph...
by blackview_admin
Sun Oct 14, 2018 10:30 am
Forum: Service and tech
Topic: PRO CAMERA BV8000 CANNOT SWITCHING FROM REAR CAMERA TO FRONT CAMERA (SELFIE)
Replies: 3
Views: 29

Re: PRO CAMERA BV8000 CANNOT SWITCHING FROM REAR CAMERA TO FRONT CAMERA (SELFIE)

Hello, I have tried to use Open Camera App but the camera selfie button does not appear, even I have tried the camera selfie application that the selfie camera is not detected, is there another solution for this, Best regards. Surya agni  Try to perform a factory reset and report back. If it still ...