Blackview User Forum

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by blackview_admin
Wed Jun 19, 2019 1:34 pm
Forum: Service and tech
Topic: [TRACKED] very very slow charging
Replies: 117
Views: 12174

Re: [TRACKED] very very slow charging

blackview_admin wrote:

Many users solve this issue by replacing the cable, many by replacing both charger and cable, many closing the intercomm app, many others can't solve this issue performing all of these things.
A software fix willl be an huge part of the solution, that's why the issue has been tracked ;)

+1
by blackview_admin
Wed Jun 19, 2019 10:38 am
Forum: ROM Download
Topic: BV9000 official ROM download links
Replies: 2
Views: 7069

Re: BV9000 official ROM download links

stancorotax wrote:
Hello,

Is it possible to upgrade a BV9000 HD+ (1440x720) with a new FullHD lcd and put the FHD ROM? Would it work or there is some other difference in the mainborard?

Thanks

Hi there, this is not recommended.
by blackview_admin
Wed Jun 19, 2019 10:30 am
Forum: Service and tech
Topic: Audible notification sounds
Replies: 1
Views: 28

Re: Audible notification sounds

Just press the volume button, then lower only the notification/ringtone volume from the dropdown menu. You have to select the notification/ringtone volume from the "volume" menu.
by blackview_admin
Wed Jun 19, 2019 10:23 am
Forum: Service and tech
Topic: Very low speed connection on 5Ghz and 2.4Ghz
Replies: 2
Views: 38

Re: Very low speed connection on 5Ghz and 2.4Ghz

Hi there!
BV9500 Pro supports Wifi 802.11 a/b/g/n.

As you can see from the table in attachment, the speeds you get can be considered normal.
wifi speeds for article.png
wifi speeds for article.png (9.96 KiB) Viewed 36 times
by blackview_admin
Wed Jun 19, 2019 9:46 am
Forum: Service and tech
Topic: [USEFUL] Fix for BV8000 pro not charging anymore
Replies: 18
Views: 5638

Re: [USEFUL] Fix for BV8000 pro not charging anymore

JimTheSoundman wrote:
My phone is having the same issue.   Won't charge.   Faint red LED with no flickering.  

I'd love to flash it but how can I do that if it won't charge or do anything?

Replacing the battery and the charging board should do the trick ;)
by blackview_admin
Wed Jun 19, 2019 9:44 am
Forum: Service and tech
Topic: WIFI Calling
Replies: 3
Views: 46

Re: WIFI Calling

Yes, it should.
by blackview_admin
Tue Jun 18, 2019 10:05 pm
Forum: Service and tech
Topic: LCD frame replacement
Replies: 1
Views: 28

Re: LCD frame replacement

The frame doesn't seems to be available alone. I suggest you to buy the frame+touch+LCD unit, it costs around 25$ (not much) and it's easier to be installed.
by blackview_admin
Tue Jun 18, 2019 10:00 pm
Forum: Service and tech
Topic: 9500 Pro ROM Download
Replies: 3
Views: 77

Re: 9500 Pro ROM Download

paul0544 wrote:
Thank you for your reply. Is there any indication of how long this might be please?

Thanks again.


No ETA, unfortunately. I hope as soon as possible.
by blackview_admin
Tue Jun 18, 2019 9:59 pm
Forum: Service and tech
Topic: Firmware update for Russia
Replies: 10
Views: 255

Re: Firmware update for Russia

You're welcome! ;)
by blackview_admin
Tue Jun 18, 2019 9:59 pm
Forum: Service and tech
Topic: WIFI Calling
Replies: 3
Views: 46

Re: WIFI Calling

Hi there, WiFi calling must be supported by your phone carrier. You'll have to contact it.