Blackview User Forum

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by blackview_admin
Wed Apr 08, 2020 6:41 am
Forum: Service and tech
Topic: Bluetooth Calls Not Working on BV9700 Pro
Replies: 2
Views: 85

Re: Bluetooth Calls Not Working on BV9700 Pro

Problem: I have a BT headset Sennheiser momentum 2.0. When I connect and listen to music it is seamless.  However if I try and take a call the audio toggles between Bluetooth / phone audio...over and over. Headset / phone speaker / headset / phone speaker.   I can use the headset buttons to hangup ...
by blackview_admin
Wed Apr 08, 2020 6:39 am
Forum: Service and tech
Topic: Bluetooth Calls Not Working on BV9700 Pro
Replies: 2
Views: 85

Re: Bluetooth Calls Not Working on BV9700 Pro

Problem: I have a BT headset Sennheiser momentum 2.0. When I connect and listen to music it is seamless.  However if I try and take a call the audio toggles between Bluetooth / phone audio...over and over. Headset / phone speaker / headset / phone speaker.   I can use the headset buttons to hangup ...
by blackview_admin
Fri Apr 03, 2020 7:25 am
Forum: Service and tech
Topic: BV9900 not booting. Help!
Replies: 11
Views: 787

Re: BV9900 not booting. Help!

Hi, My BV9900 switched off. It was stuck with Blackview & android logo. Not possible to restart. Tried to restart on "recovery" mode and "fastboot" mode. Not possible. Now is still stuck with Blackview & android logo & this screen is running every x time. I can't swi...
by blackview_admin
Fri Apr 03, 2020 7:05 am
Forum: Service and tech
Topic: Recovery menu options
Replies: 3
Views: 315

Re: Recovery menu options

fabrizio0587 wrote:
No isn't possible because is standard from goofle

Hello, can you send a screenshot of your settings interface to show here?
by blackview_admin
Fri Apr 03, 2020 7:00 am
Forum: Service and tech
Topic: il telefono riceve le telefona e spenge lo schermo
Replies: 2
Views: 275

Re: il telefono riceve le telefona e spenge lo schermo

melismarco wrote:
il telefono quando riceve le telefona o fà una telefonata   spenge lo schermo fino a quando non chiude la telefonata disattiva completamente lo schermo.

When did the problem occur? Which phone
by blackview_admin
Fri Apr 03, 2020 6:47 am
Forum: Service and tech
Topic: bv9500pro does not turn on
Replies: 1
Views: 170

Re: bv9500pro does not turn on

[size=175][font=arial, sans-serif]Hello, I bought a BV9500 PRO in June 2019 and yesterday when I fell from a height of 40 cm, the screen went black. I tried to turn on the phone, but only Blackview powered by android appeared on the screen, and then did the same thing again without being able to bo...
by blackview_admin
Fri Apr 03, 2020 6:35 am
Forum: Service and tech
Topic: BV6000 cannot enter to engineer mode and cannot update more than the V01_20161216
Replies: 1
Views: 172

Re: BV6000 cannot enter to engineer mode and cannot update more than the V01_20161216

Dear Sir I update my BV6000 to V01_20161216 by local file and now i have android 7.0 ,i tried to step up to the other update but nothing.Also after the update the microphone volume turn low and if i put *#9646633# it comes to engineer screen but it is telling to access from develop settings and clo...
by blackview_admin
Fri Apr 03, 2020 6:33 am
Forum: Service and tech
Topic: CPU 100% load all the time - even after hard reset
Replies: 1
Views: 145

Re: CPU 100% load all the time - even after hard reset

Hello, A week a go my CPU usage is constantly at 65-100% load, the battery drains out quickly. Caused by  system_server process. It looks like 4 cores are always 100% loaded at 2392mhz. I've tried to do hard reset (reset to default state, erased all data). Nothing helps, please advice w...
by blackview_admin
Fri Apr 03, 2020 6:18 am
Forum: Service and tech
Topic: Mic not working
Replies: 1
Views: 116

Re: Mic not working

garyjseldon wrote:
The mic on my bv8000 has just stopped working. Any fixes? Thanks

Hello, sorry to reply you late. Can you elaborate it clear for me?
by blackview_admin
Fri Apr 03, 2020 6:16 am
Forum: ROM Download
Topic: Stock Android
Replies: 1
Views: 153

Re: Stock Android

Is it possible to install a stock Google Android or Lineage OS on this device? I bought my phone a month ago and I have some weird issues with notifications that sometimes work or not, sounds that randomly turn on and off. For example, I still get audio feedback when the thing is on vibrate or mute...