Blackview User Forum

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by blackview_admin
Tue Oct 23, 2018 9:42 pm
Forum: Service and tech
Topic: Suddenly battery drains fast again!!!!
Replies: 1
Views: 16

Re: Suddenly battery drains fast again!!!!

I suggest you to try the December 2017 ones, followed as always by factory reset.
by blackview_admin
Tue Oct 23, 2018 9:40 pm
Forum: Service and tech
Topic: Battery Drain with phone powered off: Faulty Unit?
Replies: 4
Views: 34

Re: Battery Drain with phone powered off: Faulty Unit?

Costantino wrote:
Factory reset will not probably solve your problem and admin knows it. Most of us have the same problem...... We are waiting for a new update...


Let's see what guti says about that.
by blackview_admin
Mon Oct 22, 2018 11:17 pm
Forum: Service and tech
Topic: Discussion about root and modding of BV8000 Pro
Replies: 3
Views: 72

Re: Discussion about root and modding of BV8000 Pro

I moved this topic out of the Android OREO service and tech subforum. ;)
by blackview_admin
Mon Oct 22, 2018 11:15 pm
Forum: Announcement
Topic: The new BV9500 and BV9500 Pro indestructible smartphones are coming!
Replies: 10
Views: 963

Re: The new BV9500 and BV9500 Pro indestructible smartphones are coming!

i have a problem with the BV9500, when i go outdoor to other state with no 4G coverage the phone automatic change to 3G band and i can't receive any call or data from 3G band , i have to manually go to network menu and change the prefer band to 3G to enable to receive call and data .Same when i get...
by blackview_admin
Mon Oct 22, 2018 11:14 pm
Forum: Announcement
Topic: The new BV9500 and BV9500 Pro indestructible smartphones are coming!
Replies: 10
Views: 963

Re: The new BV9500 and BV9500 Pro indestructible smartphones are coming!

Hi, Administrator, I bought BV9500 with using BV8000Pro for 1year. BV9500 is nice phone, good construction and performance. Does BV9500 have VoLTE and DSDV feature? Those make BV9500 perfect. Appreciate software update. BTW, BV9500 does not have engineering mode which is useful to know LTE configur...
by blackview_admin
Mon Oct 22, 2018 11:10 pm
Forum: Service and tech
Topic: Battery Drain with phone powered off: Faulty Unit?
Replies: 4
Views: 34

Re: Battery Drain with phone powered off: Faulty Unit?

Hi there. Can you please perform a factory reset and try again?
by blackview_admin
Mon Oct 22, 2018 11:08 pm
Forum: Service and tech
Topic: Bug on bv 10000 pro
Replies: 6
Views: 109

Re: Bug on bv 10000 pro

Drambuss wrote:
Hello, l had the same problem. It is if you have the SIM security lock turned on.

Just disable it and the bug will disappear ;) thanks for the feedback!
by blackview_admin
Mon Oct 22, 2018 11:03 pm
Forum: Service and tech
Topic: need hardware binaries !!
Replies: 3
Views: 14

Re: need hardware binaries !!

we always try to do our best. Updates will come, don't worry ;)
by blackview_admin
Mon Oct 22, 2018 11:00 pm
Forum: Service and tech
Topic: failure under warranty
Replies: 1
Views: 9

Re: failure under warranty

Hi there!
The seller is the one who manages warranty terms and repairs/replacements under warranty. You'll have to contact him as soon as possibile. Have a nice day!
by blackview_admin
Sun Oct 21, 2018 10:30 pm
Forum: Service and tech
Topic: BV7000 Pro Microphone broken
Replies: 1
Views: 11

Re: BV7000 Pro Microphone broken

Hi there. You'll have to contact your seller. He will manage warranty terms, repairs, replacements or refunds.