Blackview User Forum

Search found 7 matches

by thierex
Mon Aug 13, 2018 11:18 am
Forum: Service and tech
Topic: Transparent Film on phone and charger not working
Replies: 4
Views: 1073

Re: Transparent Film on phone and charger not working

As demonstrated above by the Admin, any problems you have with this phone will be ignored by Blackview. If the charger or anything in the box doesn't work, Blackview believes that's your problem as they do not stand behind their product. Again I have purchased three phones, two were as advertised th...
by thierex
Mon Aug 13, 2018 11:03 am
Forum: Service and tech
Topic: Transparent Film on phone and charger not working
Replies: 4
Views: 1073

Re: Transparent Film on phone and charger not working

They have substituted the screen from previous models with a plastic film. Instead of quality glass used in both the BV6000 AND BV8000 they have substituted the film for tempered gorilla glass. My advice to you is to treat it like a baby bird, It's going to get broken if it ever falls from you hands...
by thierex
Fri Aug 03, 2018 1:05 pm
Forum: Service and tech
Topic: Glass shattered from 0.5 meter accidental drop
Replies: 8
Views: 1849

Re: Glass shattered from 0.5 meter accidental drop

Let's go from selling a low quality phone and add personal insults to the to the conversation to defend your product.
Thank you for your help, I'll call my credit card company and have them cancel payment as you suggested.
by thierex
Thu Aug 02, 2018 10:30 am
Forum: Service and tech
Topic: Glass shattered from 0.5 meter accidental drop
Replies: 8
Views: 1849

Re: Glass shattered from 0.5 meter accidental drop

The replacement screens I was directed to make no mention that it's made of Gorilla Glass.
by thierex
Thu Aug 02, 2018 10:15 am
Forum: Service and tech
Topic: Glass shattered from 0.5 meter accidental drop
Replies: 8
Views: 1849

Re: Glass shattered from 0.5 meter accidental drop

I believe that the manufacturer or subcontractor substituted a much cheaper screen than the one promised in advertising. Watch and see... We won't be the only ones who report it being easily damaged. We are tying to return it to AliExpress and have reported it as counterfeit since Blackview is not r...
by thierex
Thu Aug 02, 2018 12:53 am
Forum: Service and tech
Topic: Glass shattered from 0.5 meter accidental drop
Replies: 8
Views: 1849

Re: Glass shattered from 0.5 meter accidental drop

This video is a complete lie if the phone won't take a drop of less than two feet and completely shatter.
by thierex
Wed Aug 01, 2018 10:17 pm
Forum: Service and tech
Topic: Glass shattered from 0.5 meter accidental drop
Replies: 8
Views: 1849

Glass shattered from 0.5 meter accidental drop

My wife brought the BV5800 Pro to work on the day after it was activated (today). While leaning over it fell out of her waist pocket of her scrubs onto the smooth hard floor and it completely shattered. I told her that it was impossible and that it was gorilla glass.  I have bought several BV phone...