Blackview User Forum

Search found 5 matches

by felipefogli
Tue May 08, 2018 3:54 pm
Forum: Service and tech
Topic: Fingerprint option desappeared
Replies: 21
Views: 3398

Re: Fingerprint option desappeared

The problem is in the phone, not with the seller.
by felipefogli
Sun May 06, 2018 3:12 am
Forum: Service and tech
Topic: Fingerprint option desappeared
Replies: 21
Views: 3398

Re: Fingerprint option desappeared

Cmon guys.
What is going on ?
Not only the fingerprint option desappeared, now my phone has been reseted suddenly and I post all my data over again.
Please replace it for another onde or give my money back.
by felipefogli
Fri Apr 27, 2018 4:37 pm
Forum: Service and tech
Topic: Fingerprint option desappeared
Replies: 21
Views: 3398

Re: Fingerprint option desappeared

I have reseted my phone..
I have updated the operational system..
The fingerprint option reappeared, but with didn´t recognize my fingerprint while trying to setup again,
And now the fingerprint option vanished again.

PLEASE FIX IT ONCE AND FOR ALL !
by felipefogli
Wed Apr 25, 2018 12:56 pm
Forum: Service and tech
Topic: Fingerprint option desappeared
Replies: 21
Views: 3398

Re: Fingerprint option desappeared

I´ve updated Android yesterday and the fingerprint option is back.

Now, I try to register my fingerprint but the mobile doesn´t read (any) fingerprints.
by felipefogli
Tue Apr 24, 2018 10:57 pm
Forum: Service and tech
Topic: Fingerprint option desappeared
Replies: 21
Views: 3398

Fingerprint option desappeared

Hi Guys,

Please help me out.

I´ve purchased the S8 version 2 months ago. I had settle the fingerprint option all up.

Yesterday, this option simply desappeared. I reset my options (sadly) but I couldn´t find the fingerprint option again.

Could you please fix it ?

Cheers. ;)